Release Coordinator (Environment Management)

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more. 
• An inclusive workplace culture and environment.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates. 

About the role
Join the Infrastructure and Operations Team, in the Release Coordinator (Environment Management) position.  In this role, you will support the planning, coordination, and execution of release and environment management activities across technology initiatives.
You will be also responsible on operational coordination, tracking, and execution support to ensure that releases, deployments, and environment-related activities are delivered in a controlled, predictable, and well documented manner.

What you’ll do:

• Coordinate release, deployment, and environment related activities across application, infrastructure, cloud, and operations teams. 
• Support the development and maintenance of release schedules, cutover plans, and implementation timelines. 
• Track release dependencies, milestones, risks, and readiness activities, escalating issues as required. 
• Coordinate environment provisioning, refreshes, access requests, and readiness activities in alignment with delivery plans. 
• Maintain visibility of environment availability, constraints, and usage across initiatives.
• Support release governance and readiness activities, including CAB preparation, production readiness, and service introduction. 
• Maintain release calendars, coordination logs, action trackers, and status reports, providing clear updates to stakeholders.
• Act as a coordination point between delivery, operations, security, risk, and platform teams, ensuring clear communication of schedules, dependencies, and expectations.

What you should have:

• A Post secondary education in Information Technology, Business, or a related discipline. An equivalent combination of education and/or experience can be considered.
• A Minimum of 5 years of experience in IT project coordination, release coordination, change management, or service management.
• Experience supporting technology delivery or operations in a medium to large enterprise environment.
• Exposure to release, deployment, or environment management activities across multiple teams.
• Working knowledge of IT Service Management practices, particularly release and change.
• Understanding of deployment, cutover, and production readiness concepts. 
• Strong organizational and coordination skills, with the ability to manage multiple priorities in a deadline driven environment. 
• Clear written and verbal communication skills, with the ability to collaborate effectively across teams.

It will be great if you also had:

• ITIL Foundation or equivalent IT Service Management training, or project coordination / ITSM related certifications.
• Exposure to enterprise release and environment management frameworks, including release calendars, environment strategies, and governance forums such as CAB. 
• Experience supporting hybrid delivery models, including Agile, DevOps, and traditional project delivery. 
• Familiarity with cloud and hybrid environments, including multi environment release strategies (e.g., development, test, pre production, production).

Posting closing date: Note, the competition will remain active until filled.  

This position may be designated for Standby and Call Back duties based on operational needs. Should such duties be assigned, they must be performed in accordance with CMHC policies, including the Standby and Call Back Pay Procedure.

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion 

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!