Bilingual Manager, Infrastructure as a Service (IaaS)

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more. 
• An inclusive workplace culture and environment.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates. 

About the role
Join the Infrastructure and Operations Team, in the Bilingual Manager, Infrastructure as a Service (IaaS) position. In this role you will be accountable for the day-to-day operational leadership, stability, and continuous improvement of the organization’s Infrastructure as a Service (IaaS) environment.

You will lead multidisciplinary technical teams responsible for delivering on-premises and hybrid infrastructure services that support enterprise applications and critical business operations.

What you’ll do: 

• Lead the day-to-day operations of Infrastructure as a Service (IaaS), ensuring availability, performance, backup, and recoverability objectives are consistently met.    
• Lead, coach, and develop infrastructure teams, fostering a culture of accountability, collaboration, and continuous improvement.
• Serve as the primary escalation point for complex infrastructure incidents and ensure effective incident, problem, and change management using ServiceNow.    
• Oversee compute, virtualization, storage, network, database, and data centre operations to ensure operational readiness and service continuity.
• Drive problem management activities, including root cause analysis and implementation of sustainable corrective actions.
• Deliver infrastructure initiatives such as platform upgrades, lifecycle refreshes, data centre migrations, and automation efforts.
• Transform architectural direction into actionable execution plans aligned with enterprise and hybrid infrastructure strategies.
• Ensure compliance with enterprise security controls, governance standards, audits, and risk management requirements.

What you should have: 

• A bachelor’s degree in computer science, Information Systems, or related field. An equivalent combination of related education and experience may be considered.
• A minimum of 7 years of experience in IT infrastructure roles such as infrastructure operations, data centre services, virtualization, compute and storage platforms, networking, or hybrid Infrastructure‑as‑a‑Service (IaaS) environments.
• A minimum of 3 years of experience in in a leadership role with direct reports, including coaching, performance management, workforce planning, and capability development.
• Strong experience managing on-premises and hybrid IaaS environments in large enterprise or regulated organizations.
• Proven expertise with compute and virtualization platforms such as VMware, Hyper V, Nutanix, or HPE SimpliVity.
• Experience in systems administration across Windows Server and Linux (RHEL, Debian) platforms.
• Experience in deploying infrastructure as a code with Terraform and Ansible.
• Demonstrated experience overseeing enterprise storage, backup, and disaster recovery solutions with a focus on high availability.
• Strong knowledge of ITSM processes (incident, problem, change management) using ServiceNow.
• Experience with capacity planning, patch management, infrastructure lifecycle management, and operational monitoring.
• Strong communication skills in both official languages (French and English) with the ability to convey technical risks and operational impacts to diverse stakeholders.

Technologies:

• VMware, Hyper V, Nutanix, HPE SimpliVity
• Windows Server, Linux (RHEL, Debian ).    
• Enterprise Storage & Backup Platforms.
• LAN/WAN, Firewalls, VPN, ZTNA, SD WAN, MPLS.
• Microsoft SQL Server, DB2.
• Terraform and Ansible.
• ServiceNow.

It would be great if you also had: 

• Infrastructure or platform certifications (virtualization, networking, storage, backup, or hybrid infrastructure)
• An ITSM or service management certification (e.g., ITIL Foundation).
• Experience supporting infrastructure operations in regulated or large enterprise environments.
• Exposure to Agile, DevOps, or infrastructure automation practices.

Posting closing date: Note, the competition will remain active until filled. 

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion 

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!