Senior Analyst, Client Relations (Montreal)

About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.

Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a contract employee:

• 3 weeks of accrued vacation.
• Annual individual performance bonus.
• Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
• An inclusive workplace culture and environment with Employee Resource Groups and more.
• A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region’s office at a minimum of 4 times a month.

About the role:
Join the Housing Programs team in the Senior Analyst, Client Relations position. In this role, acting as a junior account manager, you will establish and maintain strong business relationships with internal and externalclients while identifying opportunities for stronger partnerships with CMHC. ou will work with clients and make recommendations on how to improve processes to help us make housing affordable for everyone in Canada.

This is a temporary position of a duration of 18 months.

What you’ll do:

• Develop and maintain business relationships with housing providers that provide rental accommodations across thehousing spectrum from shelters to market housing.
• Guide new and/or existing clients through CMHC's suite of programs which includes managing client expectations byproviding program information, responding to client inquiries in a timely fashion and assisting in packaging fundingapplications.
• Develop and maintain strong internal relationships to support operational efficiency and a positive client experience.
• Offer strategic insights by tracking, reviewing, and reporting on key performance indicators and provide advice,guidance on potential solutions and improvements.
• Assist senior relationship managers, as needed, in managing complex and/or key client relationships.

What you should have:

• An undergraduate degree in business administration, accounting, or finance.
• Three years of experience in a similar role in real estate development or real estate finance.
• Experience analyzing and interpreting business and financial data for client, operations and market intelligence.
• Experience developing existing and new relationships.
• Strong problem-solving and analytical skills.
• It would be great if you also had:
• Familiarity with multi-unit construction and development.
• Bilingualism (English/French)

Posting closing date: Note, this competition will remain active until filled. 

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion 

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!