Bilingual Manager, Total Rewards Support (Ottawa or Montreal)

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more. 
• An inclusive workplace culture and environment.

About the role

Join the Total Rewards Support team in the Bilingual Manager, Total Rewards Support position. In this role, you will oversee the delivery of support for Total Rewards programs and initiatives. You will collaborate closely with the broader Total Rewards team and engage with business lines to gather insights that inform the enhancement and evolution of Total Rewards programs and policies. You will lead and develop a team and manage the administration of Total Rewards programs and projects, and ensure progress is tracked and deliverables are achieved in alignment with established goals. 

What you’ll do:

• Ensure effective and efficient delivery of program initiatives and consistency in the application and interpretation of program policies and operational procedures. 

• Procure and oversee the delivery of services from external consultants hired to assist in resource-limited areas of specialty for Total Rewards. 

• Facilitate internal collaboration, knowledge sharing and process coordination with team members in the Total Rewards team in order to improve client satisfaction, productivity and alignment with key corporate initiatives and plans. 

• Provide day-to-day leadership and guidance to team members, including the operational planning/scheduling of work and resolution of escalated issues. 

• Develop, implement and monitor plans and processes to improve total rewards operations and promote continuous improvement.
• Conduct ongoing reviews and updates on the effectiveness and relevance of Total Rewards policies and programs. 
• Provide expert and comprehensive advice, guidance and recommendations to Director, Total Rewards on the interpretation and improvement of procedures in support of Total Rewards policies. 
• Conduct research and benchmarking on Total Rewards practices on behalf of division and broader implementation considerations. 

What you should have: 

• An undergraduate degree in a related field such as business administration, industrial relations, psychology, or human resource management. 

• A minimum of seven years of prior relevant experience with at least three years managing others. 

• A broad knowledge and understanding of human resources management policies, practices, theories, concepts and systems. 

• An understanding of Total Rewards policies and practices. 

• Excellent consulting, coaching and interpersonal skills. 

• Demonstrated oral and written communication skills, including the ability to speak and write clearly and succinctly in a variety of settings and styles to a variety of stakeholders in both official languages French and English.

• The ability to establish and maintain effective working relationships. 

• A broad knowledge of CMHC's business, mandate, and objectives. 

It would be great if you also had:

• A certified Human Resources Professional (CHRP) designation would be considered an asset. 

Posting closing date: Note, the competition will remain active until filled. 

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion 

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!