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At CMHC, we trust you to get the job done. Since January 2019, we’ve shifted from managing people to managing work. Each employee is 100% autonomous and accountable. You can choose where you need to be and when you need to be there to meet your objectives. You’re in control of your time and are trusted to make the right decisions.

Account Representative, Multi-Unit (Vancouver)

 
Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.
 

Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.

 

 
 

Join the Client Solution Team,  where our partners view CMHC as the catalyst for solving housing affordability challenges. We are constantly evolving to build an inclusive housing system through research, design, innovation and partnerships. This role is an exceptional opportunity where you will be responsible to coordinate activities related to the housing solutions team – multi units, in addition to providing advice and customer support. With those skills, you will help us make housing affordable for everyone in Canada.

 

This position has a duration of 18 months

 

Responsibilities:

 

  • Providing superior quality service that contributes to a positive corporate image and sound business relationships with a broad range of industry clients through internal and external liaisons.
  • Coordinating and collaborating with partners to develop individual and group initiatives that support training, education and skills development in project development and partnership facilitation
  • Providing effective and efficient delivery of services in contribution to service standards.
  • Exercising prudence and due diligence to ensure compliance with all relevant internal policies and procedures applicable.
  • Dealing with a varied base of clients including provinces, solicitors, trustees, receivers, collection agencies and stakeholders while maintaining quality relationships with these clients to understand their needs and provide service in an effective manner.Enhancing client service experience in all encounters.
  • Acting as a liaison between business lines and plays a role in collecting and disseminating information that is crucial to the achievement of business objectives and project deliverables.
  • Validating and ensures accuracy of data inputted into our various client or program management systems, as well as ensures this data is in the production of status reports and other reports as needed by management.                  
  • Coordinating and supports with important business activities and functions, which may include meetings, travel, communications, event logistics and procurement.
  • Supporting functional teams in tracking and monitoring budgets and/or reporting activities.  

 

Minimum Qualifications:

 

  • College diploma or an equivalent amount of education and experience
  • Minimum two years of prior relevant experience administration, and organization, including the ability to multi-task, prioritize, meet deadlines, and take initiative
  • Strong analytical and problem solving skills including the application of sound judgment and the ability to escalate appropriately                  
  • Excellent oral and written communication skills including the ability to persuade others
  • Attention to detail; the ability to deliver quality service coupled with a great customer service
  • Excellent skills in using Microsoft, Excel and Power Point as well as CRM systems

 

Posting closing date: Note, the competition may remain active until filled 

 

IMPORTANT NOTICE – COVID-19 MEASURES

 

On June 14, 2022, the Government of Canada announced that as of June 20, 2022, it will suspend vaccination requirements for federal government employees.  This decision followed a review of the current public health situation, including the evolution of the virus and vaccination rates in Canada. As a result, and consistent with the Government of Canada decision, CMHC has suspended its Vaccination Policy, effective June 20, 2022.  

 

As a result, at this time, CMHC does not require employees to be fully vaccinated as a condition of employment.  CMHC will continue to monitor the public health situation and may at any time make adjustments and adopt or reintroduce measures, including mandatory vaccination, attestation and verification requirements. Any such vaccination measures, as updated from time to time, shall form a term and condition of your employment at CMHC.

 

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.

 

We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.

 

We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.

 

Job Requisition ID: 7955  

Language Designation: English Essential 

Language Skill Levels (Read/Write/Speak): ZZZ 

Starting Base Salary: 49528.17 

Position Status: Temporary Full Time 

Travel Requirement: Limited 

Office Location: Vancouver (BC)