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Specialist, Travel Program (Anywhere in Canada)

Job Requisition ID: 8460  

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): BBB 

Starting Base Salary: 78657.14 

Position Status: Temporary Full Time 

Travel Requirement: Travel not required 

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)


At CMHC, we trust you to get the job done. We empower our employees to be fully autonomous and accountable in achieving their results. Employees focus on how they achieve results rather than when and where they choose to work.


Here are some of the reasons why we were chosen as one of Canada's top employers:

  • Enjoy up to 3 weeks of accrued vacation;
  • An annual individual performance bonus;
  • Access to a catalogue of courses for individual learning;
  • An inclusive workplace culture and environment with multiple Employee Resource Groups and much more!


Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.
Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.

This position can be located anywhere in Canada.


This position reports to the Accounting Operations and Procurement team in our Office of the Chief Financial Officer sector.

We’re constantly evolving to build an inclusive housing system through research, design, innovation and partnerships. You will be responsible for the strategic management of CMHC's overall travel program. This consists of managing and monitoring the travel service provider agreement, executing the strategic travel supplier related sourcing, providing strategic advice to senior management regarding the travel policy and guidelines as well the development of the corporate cost saving strategies and processes that will positively affects corporate results and traveler experience. This will help us make housing affordable for everyone in Canada.


This is a temporary position of a duration of 18 months.





•  Leads the development of multi-dimensional travel initiatives, programs, policies and projects that have wide-ranging impact across the Corporation, with responsibilities including the travel budget cost saving measures, communication and timelines.     
•  Negotiates the travel supplier agreements (airlines, hotels, car rentals etc.), as well as the travel management company (TMC) agreements. Establishes the Statement of Work requirements based on CMHC’s travel program and capitalizes on savings opportunities.
•  Provides specific strategic travel industry advice and guidance to senior management to pro-actively develop and plan travel program projects to gain efficiencies and savings.      
•  Manages the Travel Management supplier relationship, identifies and resolves complex issues and disputes.    
•  Responds to corporate-wide inquiries, conducts an analysis to diagnose the problem, determines the proper course of action and escalates issues to Manager as needed.  

•  Identifies areas for improvement, develops and implements new processes to monitor all travel related contract performance, reviews reports and pro-actively addresses issues to mitigate risks. 
•  Analyses and monitors supplier risk management plan and ensures compliance with the travel contract agreement and CMHC's travel policy.     
•  Leads and monitors compliance with the travel policy.     
•  Develops and implements travel learning tools and materials for the corporation.

•  Develops and implements policies and procedures to ensure timely, accurate and comprehensive monitoring and reporting of process improvement activities related to the travel program.  
•  Supports line of business to ensure they achieve their business objectives through effective use of travel reservation technology, policies and guidelines.  

Minimum Qualifications:


•  Undergraduate degree in a related field such as business administration, finance, commerce or in a related field.
•  Minimum of five years’ experience, including account management, corporate travel and sourcing work experience.     
•  Strong analytical skills with a demonstrated ability to extensively analyze market trends, business processes and workflows.     
•  Solid knowledge of supply and contract management techniques, strategic strategies and negotiation skills.
•  Knowledge and understanding of Treasury Board Travel policies and guidelines.    
•  Advanced knowledge of Travel Industry trends, travel supplier operations, and developing travel related innovative technology and products.       
•  Advanced ability to present complex information to influence behavior and policy direction.  
•  Advanced communication skills (oral & written) with proven ability to manage discussions at varying levels of difficulty with finesse.      
Preferred Qualifications:


•  Certification in Travel Management would be an asset.

Closing date: Note, this position may remain active until filled.



On June 14, 2022, the Government of Canada announced that as of June 20, 2022, it will suspend vaccination requirements for federal government employees.  This decision followed a review of the current public health situation, including the evolution of the virus and vaccination rates in Canada. As a result, and consistent with the Government of Canada decision, CMHC has suspended its Vaccination Policy, effective June 20, 2022.  


As a result, at this time, CMHC does not require employees to be fully vaccinated as a condition of employment.  CMHC will continue to monitor the public health situation and may at any time make adjustments and adopt or reintroduce measures, including mandatory vaccination, attestation and verification requirements. Any such vaccination measures, as updated from time to time, shall form a term and condition of your employment at CMHC.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.
We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.
We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.