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Specialist, Systems

Sector: Client Solutions 

Language Designation: English Essential 

Language Skill Levels (Read/Write/Speak): ZZZ 

Salary Range: $74852.60 to $93565.75

Position Status: Temporary Full Time 

We’re not your typical government agency
Canada Mortgage and Housing Corporation (CMHC) exists for a single reason: to make housing affordable for everyone in Canada. We’re mobilizing the expertise and energy of governments, non-profits, lenders, developers, social entrepreneurs and co-ops to create the future of housing. At CMHC, we believe that everyone in Canada should have a place to call home.
Experience a Results-Only Work Environment™ (ROWE™)
At CMHC, we trust you to get the job done. We’ve shifted from managing people to managing work. Each employee is 100% autonomous and 100% accountable. You can choose where you need to be and when you need to be there to meet your objectives. You’re in control of your time and are trusted to make the right decisions.

About the role
We are constantly evolving to build an inclusive housing system though research, design, innovation and partnerships.  This permanent position is an exceptional opportunity to become a member of the Homeowner Business and Technology Transformation team where you will lead and provide the delivery of services and products to our clients using new technology.  As a key member of the HOBT team, your expertise in Business Systems Analysis, Systems Testing, Data Migration or Systems & Rules Deployment will help us make housing affordable for everyone in Canada. 
How You Will Be Contributing

  • Leading the transformation of Homeowner Insurance business systems by consulting with key stakeholders and contributing to process flows and user stories.
  • Analyzing and understanding Homeowner Insurance business activities and systems and their interactions with internal and external businesses and systems.
  • Liaising with Information Technology and HOBT Leadership to ensure optimal use of technology.
  • Leading or configuring systems changes and model/rules deployments.
  • Participating in and/or leading User Acceptance Testing of transformed systems. 
  • Ensuring timely development and execution of test cases related to the HOBT processes and systems. 
  • valuating business change requests, triaging system defects and recommending system enhancements while conforming to HOBT design principles. 
  • Providing substantive analytical support on specific issues and ad hoc projects by undertaking complex and non-routine analysis, examining current experiences, testing assumptions, gathering, incorporating, manipulating and validating information and data, anticipating possible impacts, researching, defining alternative solutions and formulating recommendations.
  • Working collaboratively and constructively with internal and external partners to gather data and input for cross-project requests and provide support for regional and national objectives.   
  • Providing project planning, management and measurement skills and techniques to teams, and applying this to several priority projects related to Assisted Housing initiatives.

What We Are Looking For

  • A commitment to demonstrating CMHC values
  • Bachelor’s degree or college diploma with a concentration in Business, Computer Science, Information Technology, Mathematics or a related discipline with a minimum of five (5) years experience using or designing business systems, underwriting tools or risking and decisioning platforms.  An equivalent combination of related education and experience may be considered.
  • Experience in providing specialized technical advice and recommendations with respect to Information Systems.
  • Strong oral and written communication skills, including the ability to communicate with a variety of audiences.
  • Demonstrated experience working in a team environment with technical support resources, business users and external partners.
  • Broad knowledge of CMHC’s Corporate Strategy and Homeowner Insurance. 
  • Demonstrated ability to research issues, analyze problems, synthesize information and make recommendations.
  • Excellent organizational and project management skills to manage on-going priorities.
  • Ability to persuade, influence, and negotiate.
  • Ability to take initiative in completing multiple concurrent projects/ tasks.
  • Knowledge of software migration, testing or deployment strategies is considered an asset.
  • Knowledge of and experience with Decision Rules Engines/Business Rules Management Systems is considered an asset.
  • Previous experience working on a large-scale technology or business transformation is considered an asset.
  • Knowledge of User Acceptance Testing methodologies is considered an asset.
  • Knowledge of and experience working with Microsoft Dynamics is considered an asset.


Does this sound like you?
Click the “apply now” button and create an account (it should take about 30 seconds). We’re excited to hear from you! 
Posting closing date: Note, the competition may remain active until filled.


Job Requisition ID: 4091  

Primary Location: OttawaOntario  

Other Location(s):  

Security Requirement: Reliability Status 

Travel Requirement: Travel not required 


We sincerely thank all candidates for their interest, however, please note that only those applicants selected for further consideration will be contacted.
CMHC is an employer that values diversity and encourages the learning and use of both Canada's official languages. CMHC is committed to employment equity and actively encourages application from women, Indigenous people, persons with disabilities and visible minorities
*If selected for an interview or testing, please advise us if you require an accommodation.

Learn more below about CMHC and how we help Canadians meet their housing needs.