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At CMHC, we trust you to get the job done. Since January 2019, we’ve shifted from managing people to managing work. Each employee is 100% autonomous and accountable. You can choose where you need to be and when you need to be there to meet your objectives. You’re in control of your time and are trusted to make the right decisions.

Bilingual Specialist, Records Management Technologies (Position can be located anywhere in Canada)

Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.

Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.



Join the Office of the Chief Information Officer team, where we lead our digital transformation in improving records management in support of accelerating housing affordability. In this role, you will support the implementation and maintenance of enhanced records management practices and improved outcomes in information storage and disposition. You will also help the organization realize the full value of its unstructured information assets and evolve the information management operating model to address the effective and efficient sharing of information across CMHC.



•    Leads the enhancement of records management practices and maximization of information management tools to improve lifecycle management of physical and electronic records (storage, security, transformation and disposition practices)
•    Supports and coordinate records management activities between IT, partners, IM service providers, internal clients and a network of Information Stewards 
•    Leads activities to ensure that SharePoint sites and libraries are properly governed
•    Leads activities to ensure that records management modules and tools are properly configured and maintained;
•    Conducts analysis on critical issues and develops briefings to support decision making on a broad range of records and information management issues (i.e., client concerns, service gaps, opportunities for improvement, communications, training, and technology implementation plans)
•    Develops performance measurement indicators, measures progress and reports as appropriate on IM/RM activities and proper usage of technologies 
•    Provides expert IM/RM advice to business clients and partners relating to CMHC information/records.


Minimum Qualifications:

•    Undergraduate degree in information/records management, business management, computer technology, and/or library science.
•    Minimum of five years of experience in information and records management, specifically with the integration and administration of IM/RM tools and technologies (e.g. SharePoint, Records 365).
•    Knowledge of and experience working within IM/RM regulations and compliance requirements
•    Advanced knowledge of SharePoint Online including: site provisioning; creation, maintenance and application of templates and metadata; etc.
•    Advanced knowledge and use of Records Management tools such as the SharePoint RM module and/or Record365 for lifecycle management. 


Preferred Qualifications:
•    Certification or designation in any of the following would be an asset: Records and Information Management, Information Specialist, Information Governance Professional, Enterprise Content Management (ECM); Enterprise Records Management (ERM), SharePoint Administration / Architecture, Business Analysis.
•    Advanced knowledge of Microsoft Outlook, MS Teams, CRM / Dynamics365
•    Ability to provide guidance to, and oversight of third-party service providers.

Posting closing date: Note, the competition may remain active until filled.




CMHC has implemented vaccination requirements to align with Government of Canada mandatory vaccination measures for the federal public service.


Vaccination against COVID-19 is mandatory for all CMHC employees, regardless of place of work (teleworking, working remotely or working on-site). CMHC’s vaccination measures, as updated from time to time, are a term and condition of employment.


CMHC requires all new employees to be fully vaccinated prior to their start date, and to attest their vaccination status as part of the onboarding process. If you are the selected candidate, and wish to request an exemption from CMHC’s vaccination requirements on valid human rights-based grounds, you must do so at the offer stage as part of the recruitment process.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.


We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.


We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.


Job Requisition ID: 6980  

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): BBB 

Minimum Base Salary: 77114.85 

Travel Requirement: Limited 

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Other Location(s):