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Specialist, Quality Assurance Analysis (Anywhere in Canada)

Job Requisition ID: 9193  

Language Designation: English Essential 

Language Skill Levels (Read/Write/Speak): ZZZ 

Position Status: Temporary Full Time 

Travel Requirement: Travel not required 

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Salary: Our salaries generally range from $ 81410.14 to $ 101762.68 and are based on qualifications and experience. 


At CMHC, we trust you to get the job done. We empower our employees to be fully autonomous and accountable in achieving their results. 


 Here are some of the reasons why we were chosen as one of Canada's top employers:


  • Enjoy up to 3 weeks of accrued vacation;
  • An annual individual performance bonus;
  • Access to a catalogue of courses for individual learning;
  • An inclusive workplace culture and environment with multiple Employee Resource Groups and much more!


Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.
Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.

Join the Commercial Solutions sector in the role of Specialist, Quality Assurance Analysis. In this role, you will support the business to ensure adherence to established policies, procedures, frameworks and authorities to provide management with confidence in business operations. You will oversee and monitor the full life cycle of quality assurance, compliance, oversight and/or audit support. You will apply risk and control concepts to scenarios encountered, communicate identified issues or risks to senior management and ensure any potential concerns are addressed in a timely and effective manner. 

This is a temporary position of a duration of 18 months.




  • Lead and support the development validation protocols, policies and guidelines, and develop plans, including, as applicable, objectives, risk assessment, criteria and monitoring/testing approaches/programs for the conduct of the assignment.
  • Lead the execution of ongoing monitoring, testing, evaluating and reporting on key processes, controls and policy/program requirements, framework requirements, assessing rigour and consistency in the application of policies, procedures and controls.
  • Ensure appropriate risk awareness, risk and control self assessment (RCSA) and monitoring by working closely with applicable CMHC personnel.
  • Stay informed on corporate objectives, priorities and initiatives across CMHC to adequately identify existing and emerging risks.
  • Recommend and assist in the implementation of key performance and/or risk indicators and/or outcome targets to improve business effectiveness and efficiency.
  • Promote and leverage appropriate industry frameworks, standards and practices, as applicable, in conducting work activities.
  • Develop and oversee the processes and practices for the collection, analysis and evaluation of information to achieve assignment objectives and to identify trends, gaps, errors and risk incidents and propose improvements necessary to cover risks.

Minimum Qualifications:


  • Undergraduate degree in a related field such as business, finance or economics. Professional designation in a related field is an asset.
  • Minimum of five years experience, demonstrating knowledge of risk management, business-level risk appetite lifecycle, quality assurance and oversight.
  • Sound judgment, analytical thinking, attention to detail and problem-solving skills.
  • Excellent interpersonal skills (tact, judgment, diplomacy, professionalism, and political sensitivity).
  • Demonstrated experience in project management and organizational skills.


Posting closing date: Note, the competition will remain active until filled.



On June 14, 2022, the Government of Canada announced that as of June 20, 2022, it will suspend vaccination requirements for federal government employees.  This decision followed a review of the current public health situation, including the evolution of the virus and vaccination rates in Canada. As a result, and consistent with the Government of Canada decision, CMHC has suspended its Vaccination Policy, effective June 20, 2022.  


As a result, at this time, CMHC does not require employees to be fully vaccinated as a condition of employment.  CMHC will continue to monitor the public health situation and may at any time make adjustments and adopt or reintroduce measures, including mandatory vaccination, attestation and verification requirements. Any such vaccination measures, as updated from time to time, shall form a term and condition of your employment at CMHC.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.
We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.
We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.