Specialist, Information and Records Management

Job Requisition ID: 10070  

Position Status: Permanent Full Time 

Position Type: Hybrid  

Office Location: Ottawa (ON); Halifax (NS); Montreal (QC); Toronto (ON)

Travel Requirement: Travel not required 

Language Designation: English Essential 

Language Skill Levels (Read/Write/Speak): ZZZ 

Salary: Our salaries generally range from $ 83038.35 to $ 103797.93 and are based on qualifications and experience. 


About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.


Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.


Join us and be part of a team that's committed to making a real difference and be part of something meaningful.


What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a permanent employee:

  • 5 weeks of vacation.
  • Annual individual performance bonus.
  • Defined benefit pension plan.
  • Comprehensive group insurance plan to support your well-being from day one.
  • Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
  • An inclusive workplace culture and environment with Employee Resource Groups and more.
  • A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region’s office at a minimum of 4 times a month.


About the role
Join the Enterprise Data Office, in the Specialist, Information and Records Management position. In this role, you will support the implementation and maintenance of enhanced records management practices and improved outcomes in information storage and disposition. You will also help the organization realize the full value of its unstructured information assets and evolve the information management operating model to address the effective and efficient sharing of information across CMHC.
What you’ll do:

  • Leads the enhancement of records management practices and maximization of information management tools to improve lifecycle management of physical and electronic records (storage, security, transformation and disposition practices).
  • Supports and coordinate records management activities between IT, partners, IM service providers, internal clients and a network of Information Stewards.
  • Leads activities to ensure that EDRMS (SharePoint) are properly governed.
  • Leads activities to ensure that records management modules and tools are properly configured and maintained.
  • Conducts analysis on critical issues and develops briefings to support decision making on a broad range of records and information management issues (i.e., client concerns, service gaps, opportunities for improvement, communications, training, and technology implementation plans).
  • Develops performance measurement indicators, measures progress and reports as appropriate on IM/RM activities and proper usage of technologies.
  • Provides expert IM/RM advice to business clients and partners relating to CMHC information/records.

What you should have:

  • An Undergraduate degree in information/records management, library science or computer technology
  • A minimum of five years of experience in information and records management, specifically with the integration and administration of IM/RM tools and technologies (e.g. SharePoint, Records 365).
  • A knowledge of and an experience working within IM/RM regulations and compliance requirements.
  • An advanced knowledge of user experience in Information Management tools including: site provisioning; creation, maintenance and application of templates and metadata; etc.
  • An advanced knowledge in Information Lifecycle Management. 


It would be great if you also had: 

  • A certification or designation in any of the following would be an asset: Records and Information Management, Information Specialist, Information Governance Professional, Enterprise Content Management (ECM); Enterprise Records Management (ERM), SharePoint Administration / Architecture, Business Analysis. 
  • An advanced knowledge of Microsoft Outlook, MS Teams, Power Platform.
  • Ability to provide guidance to, and oversight of third-party service providers.


Posting closing date: Note, the competition will remain active until filled.


Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.


Learn more about our commitment to diversity and inclusion 


What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.


If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!