Senior Specialist, Infrastructure Management (Ottawa, Montreal, or Toronto)

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. We have flexibility, in how, when, and where we work, within the boundaries of the business needs and the nature of your role. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more. 
• An inclusive workplace culture and environment.

About the role
Join the Infrastructure Operations team in the Senior Specialist, Infrastructure Management position. In this role, you will be responsible for quality assurance to the day-to-day performance and optimization of IT infrastructure (for both cloud and on-premises), while safeguarding the interests of CMHC. As a technical subject matter expert, you will also be responsible for cloud management and optimization practices to ensure that they are aligned with Enterprise Architecture and Security policies, directives and standards to meet business needs through effective planning, management, and execution. 
 
What you’ll do: 

• Be responsible for the establishment of priorities for maintenance, design, development, and analysis of CMHC’s IT infrastructure systems and networks, including developing and reviewing reports, strategies, and plans to maintain infrastructure health.
• Ensure that infrastructure, network, and applications (selected, modified and/or developed) comply with architectural standards, security standards, established methodologies and practices.
• Work with the IT groups to provide expertise and specialized support to projects, as necessary.
• Support agile delivery PODS from an infrastructure perspective to ensure timely and effective delivery of projects.
• Ensure correct processes, procedures, policies, and guidelines are followed when acquiring, maintaining, installing, or deploying infrastructure components.
• Develop and update corporate standards for infrastructure management to ensure compatibility and integration of technology platforms throughout CMHC.
• Be accountable to ensure that CMHC’s IT environment is operational while keeping abreast of industry-leading practices and guidelines for IT infrastructure management.

 
What you should have:

• A bachelor’s degree preferably in Computer Information Systems, Computer Science, Management Information Systems or in a related field.
• A minimum of seven (7) years experience in overseeing IT infrastructure, networks, and applications.
• Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Windows Server Hybrid Administrator Associate. 
• Demonstrated experience in directing the work of several IT third-party providers.
• Demonstrated work experience and skills in conducting business and IT requirement analysis.
• A sound knowledge of IT service delivery life cycle (incident, problem and change management).
• Strong organizational skills, including an ability to manage several ongoing and competing tasks and/or projects.
• Effective communication (written and verbal) and interpersonal skills with the ability to convey complex technical information or project status to senior management, business units, colleagues or third-party providers.

 
It would be great if you also had:

• Other professional designation in cloud platform management or other relevant licence, designation, or certificate.
• Demonstrated experience in monitoring or overseeing large scale IT programs and/or projects. 

 
Posting closing date:  Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion 

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!