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At CMHC, we trust you to get the job done. Since January 2019, we’ve shifted from managing people to managing work. Each employee is 100% autonomous and accountable. You can choose where you need to be and when you need to be there to meet your objectives. You’re in control of your time and are trusted to make the right decisions.

Senior Officer, Vendor Management (Position can be located anywhere in Canada)

Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.

Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.



Join the Client Operations Team, where our partners view CMHC as the catalyst for solving housing affordability challenges. You will ensure value realization and strong performance of vendors throughout the outsourcing and contracting lifecycle. This includes managing a portfolio of new and ongoing high-value, critical business and data contracts that so that they align with business objectives, comply with requirements, and demonstrate strong governance and effective relationship management.


• Manages a portfolio of critical business and data third-party vendor agreements that support CMHC business outcomes.
• Manages third-party arrangements throughout the vendor management lifecycle, including scope development, vendor risking, external market scans, developing the procurement-ready-package, monitoring and managing the onboarding and offboarding of the vendor.
• Provides high quality vendor management experience by understanding the expectations of internal partners, addressing, escalating and finding solutions to issues.
• Serves as a liaison between internal and external stakeholders, including addressing contract performance issues, changes to contracted requirements, mitigating risks, and business continuity planning with vendors on behalf of CMHC business line partners.
• Develops briefings for senior management, including at the time of significant vendor monitoring milestones, signing of new contracts and contract amendments.
• Develops and implements vendor monitoring plans to ensure strong quality control, compliance with contract terms, and alignment with objectives; analyzes qualitative and quantitative data to develop recommendations to business line partners and management.


Minimum Qualifications:

• Post-secondary education in business or degree in business administration or a related field, and five years of related experience; or an equivalent cominbation of education and experience.
• Experience managing vendors, including responsibilities such as contract negotiation, vendor performance reporting, preparation and evaluation of requests for proposals, and relationship management.
• Experience working on projects or programs that require the acquisition of new services and associated vendor agreements.
• Experience preparing reports and/or briefing materials 
• Strong analytical and problem-solving skills, coupled with a growth mindset
• High degree of flexibility and resourcefulness.
• Demonstrated ability to develop successful relationships with stakeholders.
• Financial analysis abilities, and ability to conduct research and analysis related to vendor management.
• Strong interpersonal, negotiation, written and oral communication and stakeholder management skills.
• Knowledge in the areas of lean six sigma and change management.

Preferred Qualifications:

• Successful completion of a professional association designation would be considered an asset. 

Posting closing date: Note, the competition may remain active until filled.



CMHC has implemented vaccination requirements to align with Government of Canada mandatory vaccination measures for the federal public service.


Vaccination against COVID-19 is mandatory for all CMHC employees, regardless of place of work (teleworking, working remotely or working on-site). CMHC’s vaccination measures, as updated from time to time, are a term and condition of employment.


CMHC requires all new employees to be fully vaccinated as a condition of employment. If you are the selected candidate, your vaccination status will be verified by an authorized CMHC third party as part of the offer process. If you wish to request an exemption from CMHC’s vaccination requirements on valid human rights-based grounds, you must do so at the offer stage as part of the recruitment process and be approved for an exemption before any offer of employment can be issued.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.


We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.


We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.


Job Requisition ID: 7687  

Language Designation: English Essential 

Language Skill Levels (Read/Write/Speak): ZZZ 

Minimum Base Salary: 66642.22 

Travel Requirement: Travel not required 

Office Location: Toronto (ON)

Other Location(s):