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Senior Officer, Vendor Management (Anywhere in Canada)

Job Requisition ID: 8876  

Language Designation: English Essential 

Language Skill Levels (Read/Write/Speak): ZZZ 

Position Status: Permanent Full Time 

Travel Requirement: Travel not required 

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Salary: Our salaries generally range from $ 66642.22 to $ 83302.78 and are based on qualifications and experience. 


At CMHC, we trust you to get the job done. We empower our employees to be fully autonomous and accountable in achieving their results. Employees focus on how they achieve results rather than when and where they choose to work.


Here are some of the reasons why we were chosen as one of Canada's top employers:


  • Enjoy 5 weeks of vacation;
  • An annual individual performance bonus;
  • Defined benefit pension plan;
  • Comprehensive group insurance to support your well-being from day one;
  • Access to a catalogue of courses for individual learning;
  • An inclusive workplace culture and environment with multiple Employee Resource Groups and much more!


Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.

Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.


Join the Client Operations team where our partners view CMHC as the catalyst for solving housing affordability challenges. You will ensure value realization and strong performance of vendors throughout the outsourcing and contracting lifecycle. This includes managing a portfolio of new and ongoing high-value, critical business and data contracts that so that they align with business objectives, comply with requirements, and demonstrate strong governance and effective relationship management.




  • Manages a portfolio of critical business and data third-party vendor agreements that support CMHC business outcomes.
  • Manages vendors and contracts throughout their lifecycle, including scope development, vendor risking, developing the procurement-ready-package, financial and performance monitoring, and managing the onboarding and offboarding of the vendor.
  • Provides high quality vendor management experience by understanding business needs of internal partners, addressing, escalating and finding solutions to issues.
  • Serves as a liaison between internal and external stakeholders, including addressing contract performance issues, changes to terms and conditions
  • Develops briefings for senior management, including at the time of significant vendor monitoring milestones, signing of new contracts and contract amendments.
  • Develops and implements vendor monitoring plans to ensure strong quality control, compliance with contract terms, and alignment with objectives; analyzes qualitative and quantitative data to develop recommendations to business line partners and management.

Minimum Qualifications:


  • Post-secondary education in business or degree in business administration or a related field, and five years of related experience; or an equivalent combination of education and experience.
  • Experience managing vendors, including responsibilities such as contract negotiation, vendor performance reporting, preparation and evaluation of requests for proposals, and relationship management.
  • Demonstrated ability to plan work and meet deadlines for multiple projects with competing demands. 
  • Experience preparing reports and/or briefing materials that integrate qualitative and quantitative analysis. 
  • Demonstrated growth mindset.
  • Strong analytical and problem-solving skills, and attention to detail. 
  • High degree of flexibility and resourcefulness.
  • Demonstrated ability to develop successful relationships with stakeholders and/or third-party suppliers.
  • Demonstrated ability to work independently and to effectively collaborate in a team environment.
  • Strong interpersonal, negotiation, written and oral communication and stakeholder management skills.
  • Knowledge in the areas of lean six sigma and change management.


Posting closing date: Note, the competition may remain active until filled





On June 14, 2022, the Government of Canada announced that as of June 20, 2022, it will suspend vaccination requirements for federal government employees.  This decision followed a review of the current public health situation, including the evolution of the virus and vaccination rates in Canada. As a result, and consistent with the Government of Canada decision, CMHC has suspended its Vaccination Policy, effective June 20, 2022.  


As a result, at this time, CMHC does not require employees to be fully vaccinated as a condition of employment.  CMHC will continue to monitor the public health situation and may at any time make adjustments and adopt or reintroduce measures, including mandatory vaccination, attestation and verification requirements. Any such vaccination measures, as updated from time to time, shall form a term and condition of your employment at CMHC.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.
We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.
We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.