Share this Job

Senior Manager, Client Solutions (Position can be located anywhere in Canada)

Sector: Client Solutions 

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): Bilingual CBC 

Salary Range: $111,373.92 to $139,217.40

Position Status: Permanent Full Time 

We’re not your typical government agency
Canada Mortgage and Housing Corporation (CMHC) exists for a single reason: to make housing affordable for everyone in Canada. We’re mobilizing the expertise and energy of governments, non-profits, lenders, developers, social entrepreneurs and co-ops to create the future of housing. At CMHC, we believe that everyone in Canada should have a place to call home.
Experience a Results-Only Work Environment™ (ROWE™)
At CMHC, we trust you to get the job done. We’ve shifted from managing people to managing work. Each employee is 100% autonomous and 100% accountable. You can choose where you need to be and when you need to be there to meet your objectives. You’re in control of your time and are trusted to make the right decisions.

About the role

We’re constantly evolving to build an inclusive housing system through research, design, innovation and partnerships. This new role will provide expert advice and leadership in establishing and structuring complex partnerships and funding solutions for housing projects.  The incumbent leads a team responsible for structuring and navigating to completion large and complex multi-unit deals, involving multiple partners, making use of numerous CMHC programs (insurance, NHCIF, Innovation Fund, Seed funding, etc.).  The team is also responsible for attracting new investments and other support for affordable housing from outside of government. The incumbent must guide team members in conceiving of a partnership ideas, building the partnership with the external party, structuring the partnership deal and related funding instrument, and navigating the process within CMHC to implement the deal, which will help us make housing affordable for everyone in Canada.

What you will need 


  • Bachelor’s degree in Business Administration, Finance, Commerce, or a related field
  • Minimum 10 years’ relevant work experience including 3 years of supervisory experience
  • Demonstrated experience managing most complex underwriting transactions often necessitating the inclusion of several corporate product offerings, requiring expertise in understanding the independence of all corporate product offerings
  • Expert knowledge of underwriting theories, policies, processes and regulations
  • Strong working knowledge of real estate, housing finance, multi-unit housing development, fundraising and business development
  • Strong oral and written communication skills including presentation, persuasion, negotiation and influencing skills
  • Demonstrated experience in building strategic partnerships
  • High degree of flexibility, resourcefulness, and demonstrated capacity to guide others and influence decision-making
  • Ability to establish and maintain effective working relationships
  • Ability to work in a high activity, fast-paced environment while managing associated stress
  • Asset: Certified in Real Estate Finance, Chartered Financial Analyst (CFA), Chartered Accountant (CA) designation

What you will be doing  


  • Coach and lead team to align people, work and systems to achieve program and policy efficiencies and results to to develop multi-party partnerships using CMHC's suite of financing tools (e.g., RCFi, NHCF, multi-unit insurance flexibilities) to support repair and construction of affordable housing
  • Develop strategy and oversee implementation of plan to attract new and diverse partners to invest in affordable housing in Canada
  • Develop of key account strategies for key partners (sector association, industry experts)
  • Ensures partnerships are managed to achieve CMHC's vision for client experience
  • Develop business strategies and plans tailored to diverse needs and motivations of partners.  Partners may range from for-profit or not-for profit developers, financial institutions, corporations, investment firms, charitable organizations, community development entities
  • Ensures partnership deals are identified, designed and implemented
  • Oversees structuring of large, complex deals making use of CMHC's full suite of programs and tools, ensuring alignment with corporate goals and due regard to risk
  • Oversees design, development and implementation of a range of new funding instruments and arrangements to ensure external funding for affordable housing is received and disbursed per the partnership arrangement
  • Pulls together ad-hoc internal teams to design and implement complex deals. Ensures collaboration and engagement of relevant functions within CMHC (e.g., risk management, finance, legal, prioritization, underwriting).  Identifies funding and other corporate resources needed to support partnership
  • Coaches team and/or leads negotiations to conclude partnership deal with third party, working closely with legal and other relevant internal parties
  • Acts as a corporate resource and provides expert advice on structuring large, complex multi-unit transactions
  • Obtains buy-in internally for partnership deals and transactions.  Makes strategic recommendations to senior management (VP, SVP) on funding and other partnerships
  • Ensures appropriate due diligence, analysis and engagement of internal collaborators in support of recommendations
  • Identifies partnership ecosystem-range of potential partnership opportunities as well prioritization of potential opportunities considering effort, resources, impact and risks
  • Ensures development and execution of partnership plans, activities, tools and resources
  • Develops clear indicators to measure impact of partnership activities
  • Offers advice, support and alternative creative or innovative solutions to clients and stakeholders
  • Develop objectives and take responsibility for engagement, enabling a culture of learning, performance management and accountability within a divisional group 
  • Delegate responsibility and accountability, building capabilities within a divisional group 
  • Demonstrate and promote stewardship of financial and human capital resources  
  • Take ownership and acknowledge impact and outcome of decisions 
  • Create opportunities that encourage bilingualism and diversity and implements practices to advance an inclusive, healthy organization, respectful of the diversity of people and their skills and free from harassment and discrimination 


Job Requisition ID: 3499  

Primary Location: OttawaOntario  

Other Location(s): Various locations accross Canada 

Security Requirement: Secret 

Travel Requirement: Occasional 


We sincerely thank all candidates for their interest, however, please note that only those applicants selected for further consideration will be contacted.
CMHC is an employer that values diversity and encourages the learning and use of both Canada's official languages. CMHC is committed to employment equity and actively encourages application from women, Indigenous people, persons with disabilities and visible minorities
*If selected for an interview or testing, please advise us if you require an accommodation.

Learn more below about CMHC and how we help Canadians meet their housing needs.