Senior Analyst, Business systems

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. We have flexibility, in how, when, and where we work, within the boundaries of the business needs and the nature of your role. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Accrued vacation.
• Annual individual performance bonus.
• Group insurance coverage to support your well-being from day one.
• Support torwards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

About the role

Join the Multi-Unit System Operations and Support team in the role of Senior Analyst, Operational Policies and Program. You will participate and support multidisciplinary technological projects impacting multiple stakeholders within the corporation. You will identify system issues, strengths and challenges, and perform ad hoc analysis as well as provide technical and operational support to business stakeholders.

This is a temporary position of a duration of 15 months.

What you’ll do:

• Undertake the development and documentation of functional business requirements, analysis tools and solutions, including enhancements, changes or fixes to business systems.
• Organize, retrieve, analyze and maintain complex information critical to the development of system enhancements.
• Conduct effective testing and post-implementation reviews to ensure objectives and quality controls have been met.
• Contribute to the design and integration of underwriting process enhancements.
• Undertake effective research in support of various projects and initiatives.
• Provide oversight to ensure processes are properly administered, documented, approved and accounted for in the Multi-Unit underwriting system.
• Act as the first point of contact for internal/external stakeholders seeking guidance, information sharing and interpretation. Oversee the escalation of concerns when deemed appropriate.
• Prepare and support the development of guidelines and responses to client requests.

What you should have:

• An undergraduate degree in Business Administration or in a related discipline.
• A minimum of three years of related experience with increasing responsibility in housing finance, insurance or business system management.
• Knowledge of analytical tools, including an understanding of Microsoft Suite products.
• Understanding of a range of work procedures and their impact on internal and external work areas for Business Continuity.
• The ability to write or modify documents to effectively convey information, requiring reasoning and analysis skills.
• Sound analytical skills with demonstrated ability to capture and synthesize information to develop recommendations and provide advice.

 
Posting closing date : Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion 

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!