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Bilingual Judgement Documentation Clerk (Ottawa)

Job Requisition ID: 8167  

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): BBB 

Starting Base Salary: 43477.61 

Position Status: Temporary Full Time 

Travel Requirement: Travel not required 

Office Location: Ottawa (ON)


Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.

Join the Client Operations Team where we make housing affordability solutions easy. As a member of the National Recoveries Team, you will use your strong negotiating skills to achieve maximum collection with minimum client complaints.  You will administer a portfolio of judgment and non-judgment debt owed to the corporation.
This is a temporary position of a duration of 18 months in Ottawa.



•    Actively manages the receipt and processing of all incoming judgment and bankruptcy documentation for accuracy and completeness.
•    Manages the documentation folders and databases to make sure that all documents are processed to ensure timely processing of the supplementary claim.
•    Makes recommendations for approvals, recommends courses of action for related to legal issues non-standard requests and processes documentation or data such as applications/requests, commitments, and payment requisitions
•    Updates and validates all databases and systems as required to meet the division's turnaround times and assist with annual recovery targets.
•    Acts as a liaison between business lines and plays a role in collecting and disseminating information that is crucial to the achievement of business objectives and project deliverables
•    Maintains relationships and communicates with external parties such as lenders, service providers, trustees, and solicitors to follow up on incomplete documentation until all necessary information is received.
•    Manages the coordination of action items and decisions and follows up with the management team to ensure appropriate actions are taken.
•    Coordinates the collection of data to produce status reports and other reports as needed by management.


Minimum qualifications:

•    Experience can be acquired through the studies, work experience or volunteer activities.
•    Strong organizational skills including the ability to multi-task, prioritize, meet deadlines, and take initiative.
•    Strong analytical and problem-solving skills including the application of sound judgment and the ability to escalate appropriately.
•    Oral and written communication skills including the ability tact, diplomacy, and strong professionalism skills.
•    Attention to detail.
•    In-depth knowledge of the documentation requirements for each province and territory to determine if the documentation received is relevant and complete.



Posting closing date: Note, the competition may remain active until filled.









On June 14, 2022, the Government of Canada announced that as of June 20, 2022, it will suspend vaccination requirements for federal government employees.  This decision followed a review of the current public health situation, including the evolution of the virus and vaccination rates in Canada. As a result, and consistent with the Government of Canada decision, CMHC has suspended its Vaccination Policy, effective June 20, 2022.  


As a result, at this time, CMHC does not require employees to be fully vaccinated as a condition of employment.  CMHC will continue to monitor the public health situation and may at any time make adjustments and adopt or reintroduce measures, including mandatory vaccination, attestation and verification requirements. Any such vaccination measures, as updated from time to time, shall form a term and condition of your employment at CMHC.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.


We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.


We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.