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Director, Business Partnerships and HR Services

Job Requisition ID: 8958  

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): CBC 

Position Status: Permanent Full Time 

Travel Requirement: Occasional 

Office Location: Montreal (QC); Ottawa (ON); Toronto (ON)

Salary: Our salaries generally range from $ 153,874.12 to $ 192,342.65 and are based on qualifications and experience. 


At CMHC, we trust you to get the job done. We empower our employees to be fully autonomous and accountable in achieving their results. Employees focus on how they achieve results rather than when and where they choose to work.


Here are some of the reasons why we were chosen as one of Canada's top employers:


  • Enjoy 5 weeks of vacation;
  • An annual individual performance bonus;
  • Defined benefit pension plan;
  • Comprehensive group insurance to support your well-being from day one;
  • Access to a catalogue of courses for individual learning;
  • An inclusive workplace culture and environment with multiple Employee Resource Groups and much more!


Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.

Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.

This position can be located in Ottawa, Toronto or Montreal.


The Director, Business Partnerships and HR Services is accountable for leading and overseeing the delivery of effective human resource advisory services and solutions across the organization, the development and implementation of a Talent Acquisition Strategy aimed at attracting and retaining a high caliber workforce to support the organization in achieving its vision and strategy, as well as the oversight and direction for HR shared services, including Tier I Support Service to ensure consistent and consolidated delivery of HR services to the business and employees. 



  • Lead the planning and overall direction of a team of senior professionals on the delivery of client centered integrated HR  strategies/programs/ advisory services and activities to drive business results, ensure business continuity and provide a global view across Sectors and the Leadership community :
    1. Plan, strategize and implement HR initiatives/programs and/or changes impacting employees and/or organizational structures.
    2. Support operational agendas to meet organization goals within the legislation framework and enterprise policies and procedures.
    3. Evaluate and measure the effectiveness and return on investment of HR strategies, policies and programs based on results, and proposed changes.
    4. Understand strengths and opportunities across divisions and advise senior leadership on organization development issues and interventions to support the achievement of strategic priorities and objectives.


  • Lead the partnership with divisional leadership and senior management on workforce planning to anticipate and identify talent needed to execute strategic business priorities in line with regulatory guidelines by developing short and long-term sustainable goals that support the business objectives portfolio, streamlines processes and effectively makes use of existing resources. 


  • Develop and implement Business Partnership, Talent Acquisition and Shared Services strategies, policies, and processes in alignment with HR strategy to provide a consolidated view of the organization and provide input into the strategic planning process:
    1. Lead the enhancement of talent acquisition tools to measure/drive results and oversee the development of:
      • a) proactive talent acquisition and employee retention strategies and;
      • b) talent acquisition network (professional associations, direct sourcing, referrals, advertising, external recruitment firms, staffing agencies and social media platforms) to support leaders in attracting high-performing talent and shape the talent pipeline for future requirements to achieve CMHC’s aspiration.
    2. Provide strategic direction for the management and delivery of HR shared services to ensure the smooth implementation of employee transactions and maintenance of documentation for all processes and procedures related to HR Shared Services while ensuring the integrity, governance, security and retention of employee information in adherence with HR policies, legislation and regulatory requirements.


  • Create a mindset of continuous improvement and operational effectiveness/efficiency by developing /maintaining  a professional network to stay abreast of current trends, best practices and developments on business partnering, talent acquisition and HR shared services, relevant legislation and directives and assess implications (effectiveness and competitiveness) on existing policies, processes and programs so they are adapted to our evolving business needs/requirements.  


  • Develop communication strategies and communicate all aspects of business partnering, talent acquisition and HR Shared Services policies, programs and processes to leaders and staff. 

Minimum Qualifications:


  • Bachelor degree in Business Administration, Industrial Relations, or a field related to human resources management.
  • 13 (Thirteen) years of experience building successful partnerships with internal and external stakeholders (including senior leaders) with the ability to influence their decisions by providing analytical and strategic contributions to meet their needs.
  • 5 (five) years of management experience leading a multidisciplinary team demonstrating a sound understanding of the principles of leadership, strategy and management. 
  • Previous experience in an HR Business Partner role demonstrating a comprehensive understanding of HR management policies and practices.
  • Knowledge of HR legislative/regulatory principles and practices.
  • Knowledge of organizational development and recruitment/staffing principles and practices.
  • Demonstrate a continuous improvement mindset (staying abreast of emerging trends and best practices) with the ability to drive change.
  • Demonstrated oral and written) communication skills (French and English, including the ability to speak and write clearly and succinctly in a variety of settings and styles to a variety of stakeholders (senior management in particular).


Preferred Qualifications:


  • CHRP designation.


Posting closing date:  This competition will remain active until filled.



On June 14, 2022, the Government of Canada announced that as of June 20, 2022, it will suspend vaccination requirements for federal government employees.  This decision followed a review of the current public health situation, including the evolution of the virus and vaccination rates in Canada. As a result, and consistent with the Government of Canada decision, CMHC has suspended its Vaccination Policy, effective June 20, 2022.  


As a result, at this time, CMHC does not require employees to be fully vaccinated as a condition of employment.  CMHC will continue to monitor the public health situation and may at any time make adjustments and adopt or reintroduce measures, including mandatory vaccination, attestation and verification requirements. Any such vaccination measures, as updated from time to time, shall form a term and condition of your employment at CMHC.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.
We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.
We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.