Bilingual Team Leader, Accounts Receivable and Cash Management (Ottawa)

Job Requisition ID: 10172  

Position Status: Permanent Full Time 

Position Type: Hybrid  

Office Location: Ottawa (ON)

Travel Requirement: Travel not required 

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): CBC 

Salary: Our salaries generally range from $ 83038.35 to $ 103797.93 and are based on qualifications and experience. 


About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.


Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.


Join us and be part of a team that's committed to making a real difference and be part of something meaningful.


What’s in it for you


We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a permanent employee:


  • 5 weeks of vacation.
  • Annual individual performance bonus.
  • Defined benefit pension plan.
  • Comprehensive group insurance plan to support your well-being from day one.
  • Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
  • An inclusive workplace culture and environment with Employee Resource Groups and more.
  • A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region’s office at a minimum of 4 times a month.



Join the Accounting Operations Team, in the Team Leader, Accounts Receivable and Cash Management position. In this role, you will be leading and managing a team of 8-10 direct reports that oversees invoicing, cash receipts applications, credit and collections, account reconciliations and reporting of accounts receivable and banking transactions.  
What you’ll do: 

  • Supervise and monitor day-to-day revenue processing activities performed by team related to invoicing, deposits/receipts, cash application, bank transactions, and accounts receivable reconciliations. Take proactive actions to address arising issues and implement solutions. 
  • Maintain accurate and complete accounting records and reconciliations as well as related statements and reports. Ensure adherence to current accounting standards as well as proper implementation of new accounting standards. 
  • Support compliance with the external audit, including the timely provision of reports, explanations, data, and related information, as required by the external auditors. 
  • Lead process improvement initiatives, identifying, analyzing, capturing, and reviewing the operational processes to ensure effective and efficient handling of financial transactions that meet Service Level Agreements (SLA).  
  • Track and report trends related to CMHC revenue, contributing to forecasts, and reporting while applying an understanding of business performance measures to contribute to the production and delivery of reports containing in-depth analysis. Provide meaningful insight into the underlying drivers of performance using operational and strategic metrics, key expense performance indicators, benchmark comparisons and other variables.  
  • Perform, document, and guide ad hoc financial analysis for areas that have been prioritized by management. Distill and formulate thoughtful and supported financial recommendations based on the results of proactive financial analysis, identified areas of risk exposure, and available opportunities for improvement; ensure the recommendations align with enterprise-wide objectives and initiatives. 
  • Establish and maintain effective business relationships with clients, leaders, and other relevant internal and external stakeholders (e.g., financial institutions, third-party banking institution) to gain a thorough understanding of the operations and environment, to facilitate collaboration in accomplishing finance tasks, and to influence complex business decisions. Support internal client groups providing guidance, advice, and recommendations in the development of accounting policies, procedures, and processes.  
  • Coach and guide the team to find solutions to address identified gaps. Set objectives and establish clear expectations for successful performance by providing ongoing feedback/coaching while fostering innovation, continuous improvement, and accountability for results. Coordinate and prioritize work activities to contribute to employee engagement, organizational objectives, and results. 

What You Should Have: 

  • An undergraduate degree in a related field such as administration, business, finance  
  • A minimum of five (5) years of prior relevant experience with a minimum of two (2) years of supervisory/ project leadership experience as well as a demonstrated ability to lead teams, including the ability to provide coaching and feedback 
  • A sound understanding of financial statements and general accounting principles as well as an extensive knowledge of cash and bank management practices  
  • Excellent organizational skill and a strong ability to prioritize requests and work in a high stress environment.  
  • Strong analytical and problem-solving skills with excellent ability to gather and analyze information, synthesize key elements, and summarize recommendations. 
  • An expert knowledge of financial management systems (Microsoft D365FO) and strong computer skills.  
  • Demonstrated experience streamlining processes and implementing ongoing efficiencies to meet business needs. 
  • Strong interpersonal (tact, diplomacy, judgment), oral, and written communication and client service skills, including the ability to speak and write clearly and succinctly in a variety of settings and styles to a variety of stakeholders as well as a demonstrated ability to persuade, influence and/or negotiate with others on a regular basis. 

It would be great if you also had: 


  • An MBA  
  • A professional accounting designation (CPA) 
  • Experience working with Microsoft Dynamics 365 Financial Operations (ERP Software) 
  • A Lean Six Sigma certification 


Posting closing date: Note, the competition may remain active until filled.


Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.


Learn more about our commitment to diversity and inclusion 


What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.


If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!