Bilingual Specialist, Business Continuity (Montreal, Toronto or Ottawa)

Join the CIO division within the Business Transformation sector in the role of Bilingual Specialist, Business Continuity. You will oversee CMHC's Business Continuity Management (BCM) program, which aims to achieve organizational resilience and reduce business interruption risks.  CMHC has a very mature Business Continuity Program and is always looking to challenge industry standards and look for new ways to modernize how we run our program. 

This is a temporary position of a duration of 18 months.

Responsibilities: 

• Acts as the alternate Incident Management Team Chair during major incidents who exercise leadership on the overall management for the response and recovery, ensuring that the Incident Management Team functions effectively and that it meets its obligations and responsibilities.
• Oversees the CMHC corporate wide business impact analysis, development of the corporate Business Continuity Plan (BCP), and the annual review of sector BCPs, to ensure changes to the business impact analysis, lessons learned from exercises or events, and organizational changes are reflected accordingly to minimize the impact of business interruptions on mission critical services and critical support services.
• Represents CMHC in government-wide and interdepartmental BCM forums, committees, and initiatives to help set government-wide strategic direction, to share information, practices and lessons learned, and to find efficiencies by fostering joint exercises with other organizations.
• Ensures BCM program governance and readiness by developing an annual action plan; holding quarterly meetings with BCP coordinators; providing and developing training and awareness to senior management, the Incident Management Team, BCP coordinators, and mission critical employees; testing and exercising all CMHC BCPs; capturing lessons learned; and monitoring corrective actions accordingly.
• Serves as the BCM subject-matter expert in the area of emergency management as it relates to business interruptions to critical infrastructure, providing advice, guidance, and recommendations in incident management during high-stress situations.
• In the event of an emergency, the incumbent is required to perform activity monitoring 24/7.

Minimum Qualifications:

• Undergraduate degree in security or disaster and emergency management, a combination of education and/or experience will be considered.
• Minimum of five years of prior business continuity and organizational resilience experience, including experience overseeing the work of analysts and BCP coordinators.
• Extensive experience in handling complex and stressful situations affecting business operations and in initiating response activities, through the analysis of a variety of information provided by stakeholders, other emergency operations centres, media, first responders and business continuity management best practices.
• Deep knowledge of operational risk and business process improvement methods.
• Extensive experience providing strategic advice and recommendations to senior leadership teams and committees.
• Strong organizational and leadership skills.
• Superior oral and written communication, including presentation skills in both official languages (English and French), especially related to facilitation, documentation, briefing material, and reporting.
• Ability to engage others to implement new solutions and behaviours.
• Extensive analytical and problem-solving skills, as well as the ability to summarize complex information and strategies to a variety of audiences.
• Ability to challenge industry standard and innovate.

Preferred Qualifications:

• Certification in a business continuity program and systems knowledge would be an asset.

Posting closing date: Note, the competition will remain active until filled.

IMPORTANT NOTICE – COVID-19 MEASURES

On June 14, 2022, the Government of Canada announced that as of June 20, 2022, it will suspend vaccination requirements for federal government employees.  This decision followed a review of the current public health situation, including the evolution of the virus and vaccination rates in Canada. As a result, and consistent with the Government of Canada decision, CMHC has suspended its Vaccination Policy, effective June 20, 2022.  

As a result, at this time, CMHC does not require employees to be fully vaccinated as a condition of employment.  CMHC will continue to monitor the public health situation and may at any time make adjustments and adopt or reintroduce measures, including mandatory vaccination, attestation and verification requirements. Any such vaccination measures, as updated from time to time, shall form a term and condition of your employment at CMHC.