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Bilingual Senior Specialist, Compliance and Quality Assurance ( Anywhere in Canada)

Job Requisition ID: 8332  

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): CBC 

Starting Base Salary: 94388.91 

Position Status: Permanent Full Time 

Travel Requirement: Limited 

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)


Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.

Join the Client Operations Team, where we make delivering housing affordability solutions easy. You will bring your leadership, strategic, forward-thinking and analytical skills to develop and implement the integrated Analytics and Quality Assurance framework for Multi Unit programs and provide strategic input into policy/program direction and/or risk governance, including operational risk, and internal controls in their ongoing activities and as part of strategic initiatives. You will ensure compliance with established risk governance documents and authorities in the operations of the business. You will also oversee and/or undertake the successful completion of assigned monitoring, quality assurance, compliance and oversight, from start to finish, including planning, conduct, reporting and wrap-up challenge activities /reviews within established timeframes. 


  • Develop and implement the Analytics and Quality Assurance framework for Multi Unit programs using innovative techniques to challenge status quo and generate efficiencies. 
  • Build relationships with external and internal clients to proactively identify emerging risks and develop mitigation strategies. 
  • Provides substantive multi unit expertise and assistance in the implementation and analysis of internal controls and risk management activities. 
  • Communicate identified issues, complex results and risks related to multi unit programs to clients and Senior Management, influence decisions and outcomes and develop appropriate recommendations to ensure any potential concerns are addressed in a timely and effective manner and improve the Corporation’s risk posture. 
  • Lead and support the development and continuous improvement of risk and compliance validation protocols, risk governance documents , and develop plans, including, as applicable, objectives, risk assessment, criteria and monitoring/challenge approaches/programs for the conduct of the assignment .
  • Lead the execution of ongoing monitoring, testing, evaluating and reporting on key processes, controls and policy/program requirements, assessing rigor and consistency in the application of policies, procedures and controls. 
  • Develop and oversee the processes and practices for the collection, analysis and evaluation of information to achieve assignment objectives and to identify trends, gaps, errors and risk incidents and propose improvements necessary to cover risks. 
  • Directs, provides expert guidance and establishes performance measures to team members and/or consultants assigned to the assignment as needed, and supervises and reviews their work to provide performance coaching and feedback and to ensure quality of the work activities performed. 

Minimum Qualifications: 


  • Undergraduate degree in a related field such as business, finance or economics. 
  • Minimum of seven years of prior relevant experience in compliance and quality assurance.  
  • Strong knowledge of Multi-Unit programs and related risks and concepts. 
  • Demonstrated knowledge of risk management, quality assurance and oversight. 
  • Sound leadership and interpersonal skills (tact, judgment, diplomacy, professionalism and political sensitivity). 
  • Sound strategic and forward-thinking skills. 
  • Sound judgment, analytical thinking, and problem-solving skills. 
  • Oral and written communication skills including presentation skills. 
  • Attention to detail. 
  • Ability to establish and maintain effective working relationships. 
  • Ability to multi-task and work under time constraints. 
  • Ability to apply judgment, tact and discretion in dealing with sensitive issues. 

Preferred Qualifications: 


  • CFA, CPA designations are an asset 


Posting closing date: Note, the competition may remain active until filled.  



On June 14, 2022, the Government of Canada announced that as of June 20, 2022, it will suspend vaccination requirements for federal government employees.  This decision followed a review of the current public health situation, including the evolution of the virus and vaccination rates in Canada. As a result, and consistent with the Government of Canada decision, CMHC has suspended its Vaccination Policy, effective June 20, 2022.  


As a result, at this time, CMHC does not require employees to be fully vaccinated as a condition of employment.  CMHC will continue to monitor the public health situation and may at any time make adjustments and adopt or reintroduce measures, including mandatory vaccination, attestation and verification requirements. Any such vaccination measures, as updated from time to time, shall form a term and condition of your employment at CMHC.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.


We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.


We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.