Bilingual Senior Specialist, Business Solution Quality Assurance and Compliance

Job Requisition ID: 9660  

Position Status: Temporary Full Time 

Position Type: Hybrid  

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement: Limited 

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): BBB 

Salary: Our salaries generally range from $ 97692.52 to $ 122115.65 and are based on qualifications and experience. 


About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.


Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.


Join us and be part of a team that's committed to making a real difference and be part of something meaningful.


What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a contract employee:

  • 3 weeks of accrued vacation.
  • Annual individual performance bonus.
  • Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
  • An inclusive workplace culture and environment with Employee Resource Groups and more.
  • A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region’s office at a minimum of 4 times a month.


About the role
Join the Business Optimization and Systems team in the Bilingual Senior Specialist, Business Solution Quality Assurance and Compliance position. In this role, you will lead and support the development of Quality Assurance frameworks for new and existing business products and programs and provide strategic and tactical input into Quality Assurance and testing objectives.


This is a temporary position of a duration of 18 – 24 months, with possibility of extension.


What you’ll do: 


  • Provide substantive expertise and assistance in the implementation and analysis of Quality Assurance requirements, business test plans and test management activities.
  • Lead and support the development and continuous improvement of Business Quality and Compliance validation processes, quality governance documents, and develop plans, including, as applicable, objectives, acceptance criteria, test plans and risk assessments.
  • Lead the execution of Business testing, evaluation and reporting on key processes, controls and policy/program requirements, assessing rigour and consistency in the application of strategies, procedures and controls.
  • Establish and maintain key performance measures and/or risk indicators and outcome targets to improve business effectiveness and efficiency.
  • Promote and leverage appropriate industry frameworks, standards and practices, as applicable, in conducting work activities.
  • Define and lead implementation of automated testing strategies, tools and artefacts used by business analysts for the acceptance of software deliverables.
  • Analyze data sets and information to provide management with quantitative and qualitative information for decision-making.
  • Work closely with the IT QA practice lead in transforming the testing approaches as CMHC is transforming the delivery method to agile.   


What you should have: 


  • An undergraduate degree in a related field such as computer science, software engineering, business quality assurance or an equivalent combination of education and/or experience can be considered.
  • A minimum of seven years’ experience in Software quality assurance and testing.
  • Knowledge and experience with Agile delivery and DevOps approaches and test tracking software.
  • Demonstrated knowledge of the software delivery life cycle including waterfall and agile testing approaches and processes, quality assurance and oversight.
  • Solid technical understanding of SaaS, REST APIs, micro-services and Web applications.
  • Excellent interpersonal skills with the ability to apply tact, judgment, diplomacy, and political sensitivity.
  • Solid leadership skills with the ability to communicate and present in both official languages (French and English).


Posting closing date: Note, the competition will remain active until filled.


Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.


Learn more about our commitment to diversity and inclusion 


What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.


If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!