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At CMHC, we trust you to get the job done. Since January 2019, we’ve shifted from managing people to managing work. Each employee is 100% autonomous and accountable. You can choose where you need to be and when you need to be there to meet your objectives. You’re in control of your time and are trusted to make the right decisions.

Business Continuity & Operational Resilience Professional (Based in Ontario and Quebec)

Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.

Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.



CMHC has a very mature Business Continuity Management (BCM) Program and continues to be a leader in this space.  We are always looking to challenge industry standards and look for new ways to modernize how we run our program. You will support CMHC’s Incident Management Team and our Senior Specialist with the implementation and continued monitoring of CMHC's BCM program, which aims to achieve organizational resilience and reduce business interruption risks.  You will play a key role in assisting sectors in responding to and recovering from the failure of critical resources (people, technology, assets and premises), ensuring for the continuity and/or recovery of critical services and activities in the event of a disruption. 


•    Reviews and provides recommendations on each sector's Business Continuity Plan (BCP) to ensure all business areas have outlined their recovery strategies and identified critical dependencies (key contact partners, communication strategies, required resources and location of information).
•    Assists sector BCP coordinators in the completion of their Business Impact Analysis (BIA) and risk assessment, to properly identify the impacts of loss, business interruptions or disruptions on their critical services.
•    Monitors and holds everyone accountable for specific action plan items and projects of our BCP.
•    Contributes to the design, planning, scheduling and evaluation of our BCP and disaster recovery testing/exercises.
•    During an emergency and business continuity situations, maintains a log to date to ensure all data, timelines and activities are properly recorded for evidentiary purposes.
•    Coordinates all CMHC’s BCP testing and exercises; captures lessons learned; and monitors corrective actions accordingly.
•    Develops and provides training and awareness to BCP coordinators, leadership team and mission critical employees.
•    Contributes to the dissemination of initial and update messages to employees both during and after any incidents.
•    In the event of an emergency, the incumbent is required to perform activity monitoring 24/7.


Minimum Qualifications:
•    Post-secondary education in IT, business administration or any other relevant field related to emergency or crisis management. An equivalent combination of education and/or experience will be considered.
•    Relevant experience and knowledge of business continuity and disaster recovery plans.
•    Experience in handling complex and stressful situations affecting business operations.
•    Demonstrated analysis skills in assessing and initiating response activities in time of crisis while receiving a variety of information from multiple stakeholders (such as emergency operations centres, media, and first responders).
•    Strong organizational and problem-solving skills, as well as the ability to summarize information provided by a variety of sources.
•    Excellent communication skills in both official languages (English and French), especially related to facilitating, documenting, and reporting. 
Preferred Qualifications:


•    Certification in a business continuity program and systems knowledge would be an asset.


Posting closing date: Note, the competition may remain active until filled.




CMHC has implemented vaccination requirements to align with Government of Canada mandatory vaccination measures for the federal public service.


Vaccination against COVID-19 is mandatory for all CMHC employees, regardless of place of work (teleworking, working remotely or working on-site). CMHC’s vaccination measures, as updated from time to time, are a term and condition of employment.


CMHC requires all new employees to be fully vaccinated as a condition of employment. If you are the selected candidate, your vaccination status will be verified by an authorized CMHC third party as part of the offer process. If you wish to request an exemption from CMHC’s vaccination requirements on valid human rights-based grounds, you must do so at the offer stage as part of the recruitment process and be approved for an exemption before any offer of employment can be issued.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.


We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.


We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.


Job Requisition ID: 7461  

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): BBB 

Travel Requirement: Limited 

Office Location: Ottawa (ON)

Other Location(s):