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Bilingual Records Management Specialist - Multiple Locations

Job Requisition ID: 861  

Primary Location: OttawaOntario  

Other Location(s): Halifax, Montreal, Quebec,Winnipeg, Saskatoon, Edmonton, Calgary, Vancouver, Toronto 

Sector: Information Technology 

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): CBC 

Salary Range: $73746 to $92183

Position Status: Temporary Full Time 

Security Requirement: Secret 

Travel Requirement: Travel not required 

Canada Mortgage and Housing Corporation (CMHC) helps Canadians meet their housing needs. As Canada’s authority on housing, we contribute to the stability of the housing market and financial system, provide support for Canadians in housing need, and offer objective housing research and advice to Canadian governments, consumers and the housing industry. Prudent risk management, strong corporate governance and transparency are cornerstones of our operations. Our work matters to a great many people and our employees matter to us. 


Bring your relationship building skills and your critical thinking mindset to this new contract position.


This position is non-location specific, such as based in Ottawa; however there’s a possibility that the successful candidate may be able to work from another CMHC office location in Canada. We invite both English and Bilingual (English & French) candidates to apply.


This 2-year temporary full time position is an exceptional opportunity to become a member of the Corporate Information Governance team, where you will be responsible for the Information Management (IM) and Record Management (RM) functions (maintenance of record classifications, retention schedule, disposition of records, roadmap for records management and secure storage). You will be providing sound advice to business clients and partners relating to CMHC information/records. You will also be developing and adopting records management standards and guidelines, and abides by them in the provision and oversight of third party services to the organization. Finally, you will be participating in the implementation of a new electronic document and records management solution.


How You Will Be Contributing


  • Providing functional/ expert guidance and direction to stakeholders on data/information governance policies.
  • Developing, recommending, implementing and managing policies, guidelines, standards and best practice tools for physical and electronic records management.
  • Managing the development of organizational based structures for information repositories that support the efficient storage and retrieval of electronic information and records
  • Ensuring, through consultation with clients, that records management practices are integrated into the design of business system applications, work processes and management functions.
  • Overseeing the assessment and transferring of archival records to Library and Archives Canada (LAC).
  • Gathering information from a variety of sources (including vendors) to identify, research, and analyze trends and innovations.
  • Developing performance measurement indicators, measuring progress and reporting as appropriate.
  • Liaising with assigned senior counsel and impacted business units through the various stages of the legal hold process to ensure corporate compliance.
  • Developing an effective training framework and comprehensive modules to promote records management awareness and developing improved practices throughout the organization.
  • Overseeing the delivery of comprehensive functional IM/RM training and information sessions related to new IM/RM technologies, processes, etc.


What We Are Looking For


  • A commitment to demonstrating CMHC values.
  • University degree in Information Records Management, Information Resource Management (IRM), Library and Information, Business Administration or in a related field.
  • Minimum of 7 years of increasing responsibilities and relevant work experience/expertise in Information Management (IM) or in Records Management (RM). An equivalent combination of education and work experience may be considered.
  • Demonstrated knowledge and experience in implementing and managing an effective data/information governance frameworks.
  • Demonstrated experience in a federal government environment with legal and regulatory requirements.
  • Demonstrated experience in providing technical guidance and direction to clients while meeting their business goals.
  • Demonstrated experience in building and maintaining a professional relationship with business partners (external and internal).
  • Knowledge of IM/RM theories, principles and best practices.
  • Knowledge of IM/RM systems/technology and ability to assess implications of emerging technology.
  • Ability to conduct archival and preservation appraisals.
  • Ability to balance the big picture with meeting the day-to-day needs of the organization.
  • Excellent interpersonal and communication skills, able to influence at multiple levels within the organization and promote cross functional collaboration.
  • Advanced skills in the areas of analytical thinking, multi-tasking, deadline oriented, client focus and teamwork.



  • Professional designations in the following: Enterprise Content Management (ECM); Enterprise Records Management (ERM); Certified Records Manager, or any other relevant licence, designation, or certificate.



Thinking Analytically/ Building Collaborative Relationships/ Communicating Effectively/ Meeting Client/Stakeholder Needs/ Applying Business Acumen


What CMHC Has To Offer


  • Competitive Total Compensation package
  • Competitive Annual Salary
  • Comprehensive flex benefit program after 12 months of service
  • Eligibility for Performance Bonuses
  • In-house learning and development opportunities
  • Career Growth Opportunities
  • Employee and Family Assistance Program (EFAP)
  • New Hire Mentorship Program
  • Various onsite amenities


APPLY today


This job posting will be active until 11:59 pm EST on July 18, 2018, however, the competition may remain active until a successful candidate has been chosen.

To Note

  • Your application must clearly demonstrate how you meet the requirements as CMHC cannot make assumptions about your education and experience.
  • Selected candidates may be required to do a presentation or assessment as part of the interview. If so, they will be advised in advance. In the event that tests are administered, candidates will also be advised in advance.
  • We sincerely thank all candidates for their interest, however, please note that only those applicants selected for further consideration will be contacted. 
  • If selected for an interview or testing, please advise us if you require an accommodation.
  • Candidates who do not meet all of the position requirements may be considered in an under-fill capacity, in which case the person will be hired at a lower level than the position level.
  • All applications submitted to this competition will be kept for a six (6) month period and may be considered for future related vacancies at CMHC.
  • Candidates must be eligible for Reliability Clearance.
  • Second Language Proficiency levels are defined as follows:
    • A = Beginner Level
    • B = Intermediate Level
    • C = Advanced Level
    • E = Exempt
    • P = Specific Language Skills



CMHC is an employer that values diversity and encourages the learning and use of both Canada's official languages. CMHC is committed to employment equity and actively encourages application from women, Indigenous people, persons with disabilities and visible minorities

Learn more below about CMHC and how we help Canadians meet their housing needs.

Apply now »