Bilingual Assistant, Business Support

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Accrued vacation.
• Annual individual performance bonus.
• Group insurance coverage to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

About the role 
Join the Homeowner Operations Monitoring and Reporting team in the role of Assistant, Business Support. You will manage the coordination, administration and support of programs and/or business activities. You will coordinate the collection of data for reporting purposes, prepare documentation, and process accounting and cash management transactions.  
 

This is a temporary position of a duration of 18 months.  

 
What you’ll do:  

• Monitors business activity and conducts an analysis of applications and requests to ensure compliance with program guidelines and to identify issues, solutions and efficiencies as appropriate.
• Coordinate processing, administrative and other business functions. 
• Coordinate the collection of data for the production of status reports and other reports as needed by management.
• Perform data entry of file/application related information, as required, to support processing of applications. 
• Ensure all documentation is in place in accordance with business requirements and in support of business outcomes. 
• Communicate with clients to obtain and/or provide information and represents the Corporation as necessary.  
• Respond to Lenders and external clients during Lenders’ core business hours to meet their business needs and seek to enhance client service experience in all client encounters.

What you should have:  

• High School diploma.
• A minimum of 1 year’s relevant experience in coordination, administration and support of programs and business activities related to lending and or real estate. 
• Experience in assessing the minimum required documentation and the coordination of multiple application requests. 
• Solid ability to analyze information and situations, to synthesize key elements, and summarize with recommendations. 
• Experience of working with Excel. 
• Strong organizational skills including the ability to multi-task, prioritize, meet deadlines and take initiative. 
• Solid ability to engage with others, examining issues from the clients’/stakeholders’ perspectives, getting buy-in to deliver results and skillfully influencing to build support and enhance credibility. 
• Solid level of attention to detail, troubleshooting and resolving issues.
  Bilingualism in both official languages (English & French).  
   

It would be great if you also had:

• College diploma or university degree in a related field.

Posting closing date:  Note, the competition may remain active until filled.

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion 

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!