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Senior Officer, Indigenous Housing Solutions (Province of Quebec, Ottawa, Halifax)

Job Requisition ID: 8786  

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): CBC 

Starting Base Salary: 66642.22 

Position Status: Permanent Full Time 

Travel Requirement: Limited 

Office Location: Montreal (QC); Halifax (NS); Ottawa (ON); Quebec (QC)

 

At CMHC, we trust you to get the job done. We empower our employees to be fully autonomous and accountable in achieving their results. Employees focus on how they achieve results rather than when and where they choose to work.

 

Here are some of the reasons why we were chosen as one of Canada's top employers:

  • Enjoy 5 weeks of vacation;
  • An annual individual performance bonus;
  • Defined benefit pension plan;
  • Comprehensive group insurance to support your well-being from day one;
  • Access to a catalogue of courses for individual learning;
  • An inclusive workplace culture and environment with multiple Employee Resource Groups and much more!

 

Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.

 
Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.
 

Join the Client Solution team where we’re constantly evolving to build an inclusive housing system through research, design, innovation and partnerships. In this role, you will oversee and support Indigenous clients in the intake process of housing programs, be responsible for making decisions that mitigate risks, optimize client service and achieve corporate objectives. With your superior analytical, client service and problem solving skills as well as your ability to develop a network and maintain sound business relationships with clients, you will help us make housing affordable for Indigenous people in Canada more available.

 
Responsibilities:  
 

  • Contributing to the strategic direction of the CMHC.
  • Manage the entire process (from allocation to final payments) of our Indigenous Internships program and support Sector Capacity in the delivery of our skills program. 
  • Support clients and CMHC Client Solution Specialists in the intake process of our suite of renovation programs and social housing program (Section 95).
  • Support clients and solve problems related to our Client Relation Management (CRM) tool and a wide range of client issues. 
  • Maintain quality relationships with clients to understand their needs and objectives and explore opportunities. 
  • Insure the quality of the data in CRM, produce reports to help the team in the business development and follow up on active leads. 
  • Act as a primary liaison and work in close collaboration with multiple divisions within CMHC to help solve issues along the delivery process. 
  • Work in a team environment and contribute to service standards and turnaround times.
  • Use effective oral and written communication techniques to deliver quality service. 

 
Minimum Qualifications: 

 

  • Bachelor’s degree in business administration or commerce, with a concentration in accounting, finance or property management.
  • Minimum of three (3) years of experience in accounting, financial or property management or in social program management or any other combination of education and relevant experience.
  • Strong analytical, problem-solving and decision-making skills.
  • Ability to persuade, influence and/or negotiate with others to gain acceptance of proposals or plans.
  • Demonstrated organizational skills and the ability to manage multiple concurrent priorities.
  • Ability to establish and maintain effective working relationships with internal and external stakeholders.
  • Knowledge of affordable housing issues and the social, economic and political trends that affect the affordability and quality of the affordable housing stock.
  • Strong knowledge of various computer tools and applications, including the Microsoft Office suite and Client Relation Management. 
  • Demonstrated experience in working with Indigenous clients and/or Non-Profit and Co-operative Organizations.
     

Posting closing date: Note, the competition may remain active until filled.

 

 

 

IMPORTANT NOTICE – COVID-19 MEASURES

On June 14, 2022, the Government of Canada announced that as of June 20, 2022, it will suspend vaccination requirements for federal government employees.  This decision followed a review of the current public health situation, including the evolution of the virus and vaccination rates in Canada. As a result, and consistent with the Government of Canada decision, CMHC has suspended its Vaccination Policy, effective June 20, 2022.  

 

As a result, at this time, CMHC does not require employees to be fully vaccinated as a condition of employment.  CMHC will continue to monitor the public health situation and may at any time make adjustments and adopt or reintroduce measures, including mandatory vaccination, attestation and verification requirements. Any such vaccination measures, as updated from time to time, shall form a term and condition of your employment at CMHC.

 

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.
 
 
We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.
 
 
We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.