Senior Analyst, MU Insurance Compliance and Solutions

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more. 
• An inclusive workplace culture and environment.

About the role

Join the Multi-Unit Compliance and Risk Operations Team, in the Senior Analyst, Compliance and Solutions position, where you will play a key role in assessing borrower non-compliance with social outcomes requirements and supporting risk-based decision-making. In this role, you will provide expert guidance to lenders and stakeholders, contribute to risk mitigation and policy interpretation, and support continuous improvement through comprehensive analysis and clear documentation. As a subject-matter expert, you will ensure compliance with CMHC’s Certificate of Insurance requirements and help protect CMHC’s interests.

What you should do:

• Lead complex risk remediation initiatives by identifying root causes of non-compliance and driving effective, sustainable solutions.
• Assess and resolve high-impact compliance cases, using sound judgment to balance financial, operational, and reputational risks.
• Partner with Approved Lenders to manage complex and contentious cases, influencing outcomes aligned with organizational risk objectives.
• Provide expert guidance and policy interpretation, helping stakeholders navigate ambiguous situations and compliance requirements.
• Analyze trends and emerging risks to identify systemic issues and recommend improvements to controls, policies, and frameworks.
• Develop strategic recommendations and present solutions for complex cases to senior leaders and governance committees.
• Build strong relationships with clients and internal partners, fostering collaboration and delivering exceptional service.
• Drive continuous improvement by influencing compliance practices, enhancing risk management strategies, and contributing to program-wide operational excellence.

What you should have:

• A bachelor’s degree in Business, Finance, Commerce, or a related field, or an equivalent combination of education and experience.
• At least 3+ years of experience in mortgage loan insurance, credit risk, lender compliance, financial risk management, or a related field.
• A strong understanding of mortgage lending practices, including underwriting, loan administration, monitoring, and claims management.
• A proven ability to assess complex compliance and risk issues, conduct root-cause analysis, and develop effective remediation strategies.
• Excellent analytical and risk assessment skills, with the ability to evaluate financial, operational, and reputational risks and make sound recommendations.
• Outstanding communication, negotiation, and stakeholder management skills, with experience influencing and collaborating with diverse partners and clients.
• A demonstrated ability to manage complex or escalated cases, prepare audit-ready documentation, and work effectively across cross-functional teams.

It would be great if you also had:

• A professional designation (or progress toward one) in risk management, finance, compliance, lending, or a related field is considered an asset.
• Experience with Microsoft Dynamics 365 or similar case management platforms, combined with the ability to influence stakeholders through risk-based recommendations and strategic insights.

Posting closing date: Note, the competition will remain active until filled. 

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion 

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!