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Senior Administrator, Surveys (Montreal)

Job Requisition ID: 8762  

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): BBB 

Starting Base Salary: 49528.17 

Position Status: Permanent Full Time 

Travel Requirement: Travel not required 

Office Location: Montreal (QC)

 

At CMHC, we trust you to get the job done. We empower our employees to be fully autonomous and accountable in achieving their results. Employees focus on how they achieve results rather than when and where they choose to work.

 

Here are some of the reasons why we were chosen as one of Canada's top employers:

  • Enjoy 5 weeks of vacation;
  • An annual individual performance bonus;
  • Defined benefit pension plan;
  • Comprehensive group insurance to support your well-being from day one;
  • Access to a catalogue of courses for individual learning;
  • An inclusive workplace culture and environment with multiple Employee Resource Groups and much more!

 

Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.
 
Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.
 

Join the Programs team in our Chief Information Officer sector where we lead our digital transformation to accelerate housing affordability.
 

We’re constantly evolving to build an inclusive housing system through research, design, innovation and partnerships. The incumbent will administer day-to-day survey functions, including data quality, research, verification of survey data reliability, data collection and other survey-related tasks on a regional basis. He will assist HR in hiring enumerators and survey clerks in the regions along with providing training for the team as needed. The incumbent will help us make housing affordable for everyone in Canada.
 
Responsibilities:

 

  • Leads the logistics of enumerators and data entry necessary for the conduct of surveys in the regions.
  • Implements processes to ensure the quality, reliability and timeliness of data produced through CMHC surveys within a region.
  • Supports cross-functional projects and initiatives that relate to survey design and analytics, proposes recommendations, contributes to project planning and operations.
  • Plays a key role in the development and delivery of training materials.
  • Monitors survey employees’ performance by providing ongoing feedback, progress tracking and coaching, recognizing accomplishments, addressing performance issues in a timely manner, and providing guidance to resolve problems.
  • Reviews existing work methods associated with data quality and reliability and provides recommendations to improve effectiveness and efficiency.
  • Liaises between IT and regional survey staff for survey improvements, system enhancements and testing.
  • Plays an important role in maintaining relationships with key stakeholders.
  • Collaborates to ensure effective, negotiated and flexible allocation of human resources to meet shifting work volumes and to ensure that the region is able to respond quickly to changing priorities.
  • Plays a supporting role in the development (designing/planning) of new surveys and in the execution of surveys and survey-related projects.
  • Communicates with the housing industry and other stakeholders regarding CMHC’s housing market surveys and methodologies.
  • Provides market information/data to internal and external clients.
  • Delivers training to internal and external surveys staff on enumeration processes and protocols.
  • Supervises internal and external surveys staff on daily operational requirements.


Minimum Qualifications:

 

  • Post-secondary education in Business Administration, Marketing or other field where survey-related methodologies are used or equivalent combination of education and experience.
  • Minimum of one year of relevant experience.
  • Effective leadership skills.
  • Knowledge of and experience with survey methods and processes.
  • Statistical skills to oversee the provision of high-quality data and analytics.
  • Sound knowledge of data quality control analysis and data management practices.
  • Strong oral and written communication skills as well as negotiation and team-building skills.
  • Flexible availability during high volume time periods (August through November), rotating evening and weekend schedules to cover business needs as required.

 
Posting closing date: Note, the competition may remain active until filled.

 

IMPORTANT NOTICE – COVID-19 MEASURES

On June 14, 2022, the Government of Canada announced that as of June 20, 2022, it will suspend vaccination requirements for federal government employees.  This decision followed a review of the current public health situation, including the evolution of the virus and vaccination rates in Canada. As a result, and consistent with the Government of Canada decision, CMHC has suspended its Vaccination Policy, effective June 20, 2022.  

 

As a result, at this time, CMHC does not require employees to be fully vaccinated as a condition of employment.  CMHC will continue to monitor the public health situation and may at any time make adjustments and adopt or reintroduce measures, including mandatory vaccination, attestation and verification requirements. Any such vaccination measures, as updated from time to time, shall form a term and condition of your employment at CMHC.

 

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.
 
 
We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.
 
 
We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.