Bilingual Specialist, Quality Assurance (Multi-Unit)

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. We have flexibility, in how, when, and where we work, within the boundaries of the business needs and the nature of your role. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more. 
• An inclusive workplace culture and environment.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Multi-Unit Lender Quality Assurance (LQA) team in the Risk Management Operations division. As a member of the Multi-Unit LQA team, you will ensure lenders compliance with CMHC Mortgage Loan Insurance requirements, policy, and procedures to provide operations management with confidence in the quality of the data transmitted to CMHC. You will undertake a series of quality assurance and ongoing monitoring activities to evaluate loan quality, performance, and regulatory compliance.

We are seeking team oriented, yet autonomous, and proactive individuals who have a solid knowledge of multi-unit, mortgage loan insurance in Canada with excellent analytical, and risk management abilities.

What you’ll do:

• Lead the timely robust execution of ongoing monitoring, testing, evaluating and reporting on key processes, controls and policy/program requirements, framework requirements, assessing rigour and consistency in the application of policies, procedures and controls.
• Communicate effectively identified issues and risks to support improvements to observed performance issues and areas of non-compliance, through regular analytics, reporting and follow-up activities.
• Ensure appropriate risk and lender performance issues awareness by senior management and internal stakeholders by working closely with applicable CMHC personnel.
• Stay informed on corporate objectives, priorities and initiatives across CMHC to adequately identify existing and emerging risks.
• Promote and leverage appropriate industry frameworks, standards and practices, as applicable, in conducting work activities.
• Evaluate the risk controls proposed by the lender and ensure all issues identified are addressed.

 
What you should have: 

• An undergraduate degree in a related field such as business, finance or commerce.
• A minimum of three years’ experience in credit/financial analysis.
• Knowledge of financial analysis and statements, borrower legal structures and real estate financing.
• Knowledge of risk management, quality assurance and oversight.
• Sound judgment, analytical thinking, attention to detail and problem-solving skills.  
• Excellent interpersonal skills (tact, judgment, diplomacy, professionalism, and political sensitivity).
• Excellent oral and written communication skills, including presentation skills.
• The ability to multi-task and work under time constraints; attention to detail.
• Bilingualism (English and French).

It would be great if you also had:

• Successful completion of a professional association designation such as Certified in Real Estate Finance (CRF), Accredited Appraiser Canadian Institute (AACI), Chartered Accountant (CA), Certified Management Accountant (CMA), Chartered Financial Analyst (CFA), or Certified Property Manager (CPM).
• Knowledge of construction financing, multi-unit underwriting, and credit risk analysis.
• Experience in building reports and/or in using statistical analysis software such as MS Excel.

Posting closing date:  Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion 

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!