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Bilingual Specialist, Multi-Unit Operations Servicing (Anywhere in Canada)

Job Requisition ID: 8513  

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): CBC 

Starting Base Salary: 78657.14 

Position Status: Permanent Full Time 

Travel Requirement: Travel not required 

Office Location: Calgary (AB); Halifax (NS); Montreal (QC); Ottawa (ON); Toronto (ON); Vancouver (BC)


At CMHC, we trust you to get the job done. We empower our employees to be fully autonomous and accountable in achieving their results. Employees focus on how they achieve results rather than when and where they choose to work.


Here are some of the reasons why we were chosen as one of Canada's top employers:

  • Enjoy 5 weeks of vacation;
  • An annual individual performance bonus;
  • Defined benefit pension plan;
  • Comprehensive group insurance to support your well-being from day one;
  • Access to a catalogue of courses for individual learning;
  • An inclusive workplace culture and environment with multiple Employee Resource Groups and much more!


Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.
Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.

Join the Client Operations Team where we make housing affordability solutions easy. Use your skills and passion evaluating options to support multi-units clients along viable paths from distress to a return to good performance. Find the best solution, within CMHC’s risk appetite, for projects experiencing financial difficulty to maintain their affordability. 



  • Recommend solutions, in collaboration with receivers, legal counsel, property managers and other external partners and stakeholders, to assist multi-unit housing projects with CMHC that are in financial difficulty. Communicate and negotiate to explore possible options and ultimately reach a solution, which may be a refinancing, a workout or disposal according to the various legal actions with regard to mortgage financing.
  • Work continually with for profit and not for profit groups to ensure the smooth implementation of workout.
  • Perform in-depth analysis of projects that are undergoing financial difficulties and seek approval of an appropriate solution that will meet client needs and mitigate risks for the Corporation.
  • Negotiate plans using knowledge of practices and policies pertaining to social and affordable housing, including but not limited to default management, finance, law, and property management.
  • Work closely with various internal and external professionals, partners and stakeholders to validate and verify the financial, legal and risk implications of recommended decisions.
  • Consider political and social concerns as related to social housing in order to find suitable solutions for projects in difficulty.
  • Take non-financial information into account to come up with options and objectives specific to the project with the goal of aligning the interests of the housing providers, loan providing entities and CMHC.
  • Leverage financial and policy authorities to recommend exceptions where applicable while designing new solutions.

Minimum Qualifications:

  • Undergraduate degree in business administration, finance, accounting or any other relevant education will be considered.
  • Minimum of five years of experience in one or more of the following areas: business turnarounds, recoveries, underwriting of multi-unit estate, housing finance, affordable housing and default management or a post-graduate degree and 3 years experience will be considered.
  • In-depth knowledge of risk factors related to mortgage loans for multiple unit projects with five or more units.
  • Strong knowledge of multi-unit real estate finance, contract law and affordable housing programs.
  • Ability to interpret appraisals, market and financial reports for multiple-unit housing projects.
  • Strong negotiation skills and the ability to influence others.
  • Strong oral and written communication skills in both official languages.

Closing date:  Note, this position may remain active until filled.



On June 14, 2022, the Government of Canada announced that as of June 20, 2022, it will suspend vaccination requirements for federal government employees.  This decision followed a review of the current public health situation, including the evolution of the virus and vaccination rates in Canada. As a result, and consistent with the Government of Canada decision, CMHC has suspended its Vaccination Policy, effective June 20, 2022.  


As a result, at this time, CMHC does not require employees to be fully vaccinated as a condition of employment.  CMHC will continue to monitor the public health situation and may at any time make adjustments and adopt or reintroduce measures, including mandatory vaccination, attestation and verification requirements. Any such vaccination measures, as updated from time to time, shall form a term and condition of your employment at CMHC.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.
We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.
We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.