Bilingual Specialist, Multi-Unit Insurance Servicing

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. We have flexibility, in how, when, and where we work, within the boundaries of the business needs and the nature of your role. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more. 
• An inclusive workplace culture and environment.

About the role
Join the Client Operations Team,  where we make housing affordability solutions easy. As a key member of the Multi-Unit Insurance Servicing team, you will review and analyze recommendations from lenders concerning various situations occurring throughout the lifecycle of the loan, including replacement of covenants, changes of borrower’s structure and projects in financial difficulty.  
 
What you’ll do: 

• Review and analyze recommendations provided from lenders concerning loans, including covenant amendments, changes to special conditions, borrower’s structure change requests, security releases and partial sales to make sure acceptable risk is taken by CMHC.
• Complete a financial analysis of the borrower, assess market conditions, analyze the financial and operational performance of the property, and ensure that CMHC continues to appropriately mitigate risks while meeting client needs.
• Recommend solutions, in collaboration with lenders, receivers, legal counsel, property managers and other external partners and stakeholders in order to remedy loan defaults. 
• Supervise and coordinate the implementation of approved workout, including but not limited to negotiating terms of the agreement, monitoring their implementation and reviewing loan advance requests.
• Respond to specific and general inquiries pertaining to projects in difficulty. Provide appropriate and timely responses to meet the needs of many different clients, including lenders and borrowers.

 
What you should have:

• An undergraduate degree in business administration, commerce or any other relevant education will be considered.
• A minimum of five years of experience in one or more of the following areas: underwriting of commercial real estate, business turnarounds, recoveries, housing finance and default management or a post-graduate degree and 3 years experience will be considered.
• In-depth knowledge of risk factors related to mortgage loans for multiple-unit projects with five or more units.
• A solid knowledge of rental housing finance and mortgage markets.
• A strong knowledge of commercial real estate and contract law.
• The ability to interpret appraisals, market and financial reports for multiple-unit housing projects.
• Strong negotiation skills and the ability to influence others.
• Strong oral and written communication skills in both official languages (English and French).

Posting closing date:   Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion 

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!