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At CMHC, we trust you to get the job done. Since January 2019, we’ve shifted from managing people to managing work. Each employee is 100% autonomous and accountable. You can choose where you need to be and when you need to be there to meet your objectives. You’re in control of your time and are trusted to make the right decisions.

Bilingual Senior Administrator (Position can be located anywhere in Canada)

Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.

Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.


Join the Client Operation team, where we’re constantly evolving to build an inclusive housing system through research, design, innovation and partnerships. In this role, you will oversee the administration of affordable housing subject to an operating agreement and be responsible for making decisions that mitigate risks, optimize client service and achieve corporate objectives. With your superior analytical and problem solving skills as well as your ability to develop and maintain sound business relationships with industry clients, you will help us make housing affordable for everyone in Canada.


Number of openings: 4 permanent full-time positions.


• Monitors business activity and conducts an analysis of applications/requests to ensure compliance with program guidelines and policies and to identify issues, solutions and efficiencies as appropriate.
• Makes recommendations for approvals, recommends courses of action for non-standard requests and processes documentation or data such as applications/requests, commitments and payment requisitions.
• Communicates and/or negotiates with clients and third party providers to obtain and/or provide information and represents the Corporation and its interests as necessary. Seeks to enhance the client service experience in all client encounters.
• Acts as a liaison between business lines and plays a role in collecting and disseminating information that is crucial to the achievement of business objectives and project deliverables.
• Supports functional teams in tracking and monitoring budgets and/or reporting activities. Manages the coordination of action items and decisions and follows up with the management team to ensure appropriate actions are taken.
• Coordinates the collection of data for the production of status reports and other reports as needed by management and validates and ensures accuracy of data inputted into the system.
• Ensures all documentation is in place in accordance with business requirements. Manages such documentation in support of business outcomes.


Minimum Qualifications:
• Post-secondary education in business or public administration.
• Minimum of one-year of relevant work experience 
• Strong organizational skills including the ability to multi-task, prioritize, meet deadlines and take initiative.
• Strong analytical and problem-solving skills including the application of sound judgment and the ability to escalate appropriately and persuade others.
• Oral and written communication skills in both official languages (English and French).
• Attention to detail. 
• Ability to establish and maintain effective working relationships.
• Comfortable with various computer tools and applications, including the Microsoft Office suite.
including such as Excel


Preferred qualifications:
• Experience with CRM is considered an asset, specifically the Multi-Unit Housing Risk Assessment platform 


Posting closing date: Note, the competition may remain active until filled.



CMHC has implemented vaccination requirements to align with Government of Canada mandatory vaccination measures for the federal public service.


Vaccination against COVID-19 is mandatory for all CMHC employees, regardless of place of work (teleworking, working remotely or working on-site). CMHC’s vaccination measures, as updated from time to time, are a term and condition of employment.


CMHC requires all new employees to be fully vaccinated as a condition of employment. If you are the selected candidate, your vaccination status will be verified by an authorized CMHC third party as part of the offer process. If you wish to request an exemption from CMHC’s vaccination requirements on valid human rights-based grounds, you must do so at the offer stage as part of the recruitment process and be approved for an exemption before any offer of employment can be issued.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.


We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.


We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.


Job Requisition ID: 7592  

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): CBC 

Minimum Base Salary: 48557.02 

Travel Requirement: Travel not required 

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Other Location(s):