Bilingual Senior Manager, Client Relationships and Operations (Halifax)

Job Requisition ID: 10345  

Position Status: Temporary Full Time 

Position Type: Hybrid  

Office Location: Halifax (NS)

Travel Requirement: Occasional 

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): CBC 

Salary: Our salaries generally range from $ 123553.59 to $ 154441.98 and are based on qualifications and experience. 


About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.


At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. We value flexibility, enabling you to choose where, when, and how you work, based on business needs and your role. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.


Join us and be part of a team that's committed to making a real difference and be part of something meaningful.


What’s in it for you


We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a contract employee:

  • 3 weeks of accrued vacation.
  • Annual individual performance bonus.
  • Group insurance coverage to support your well-being from day one. 
  • Support torwards your personal and professional growth with training, mentorship and more.
  • An inclusive workplace culture and environment.
  • A hybrid work model that gives you the flexibility to choose when to go to the office to maximize your productivity, at a minimum of 4 times per month.


Join the Housing program in the Senior Manager, Client Relationships and Operations position. 


This is a temporary position until December 31st, 2025.


What you’ll do: 


  • Provide strategic direction and leadership to a client relationship management team to achieve CMHC and Government objectives.
  • Oversee, manage, grow and diversify relationships with CMHC’s key clients and partners including multi-unit real estate executive, affordable housing partners and other housing industry stakeholders.
  • Be responsible for planning, resourcing - people and budgets, as well as for optimizing client experience and efficient delivery (timeliness, transparency, and outcome maximization).
  • Leverage cross-functional collaboration to enhance client experience, resolve issues and promote business optimization.


What you should have: 


  • An undergraduate degree in a related field such as business, finance, or public administration.
  • A minimum of 10 years’ experience in multi-unit real estate financing or government affordable housing delivery combined with 5 years of direct or indirect leadership experience.
  • Demonstrated experience in managing change and leadings others through change.
  • Extensive knowledge in real estate finance, financial markets, credit risk analysis and of multi-until underwriting including in the context of CMHC’s commercial or housing program activities.
  • Extensive experience working with housing providers and government partners nationwide; and a demonstrated ability to build alliances and maintain these relationships over time. 
  • Demonstrated ability to enforces strategies and facilitate the development of desired outcomes.
  • Ability to persuade and influence others, tact, diplomacy, and judgment are essential.
  • Bilinguism (English / French).

Posting closing date: Note, the competition may remain active until filled.


Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.


Learn more about our commitment to diversity and inclusion 


What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.


If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!