Bilingual Account Representative (Halifax)

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. We have flexibility, in how, when, and where we work, within the boundaries of the business needs and the nature of your role. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Accrued vacation.
• Annual individual performance bonus.
• Group insurance coverage to support your well-being from day one. 
• Support torwards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

About the role

Join the Housing programs Team in the role of Account Representative. In this role, you will be responsible to coordinate activities related to the housing solutions team and you will be providing advice and customer support. 

This is a temporary position until December 31st, 2025.
 
What you’ll do:

•    Provide superior quality service that contributes to a positive corporate image and sound business relationships with a broad range of industry clients through internal and external liaisons.
•    Coordinate and collaborating with partners to develop individual and group initiatives that support training, education and skills development in project development and partnership facilitation.
•    Provide effective and efficient delivery of services in contribution to service standards.
•    Exercise prudence and due diligence to ensure compliance with all relevant internal policies and procedures applicable.
•    Deal with a varied base of clients including provinces, solicitors, trustees, receivers, collection agencies and stakeholders while maintaining quality relationships with these clients to understand their needs and provide service in an effective manner
•    Serve as a liaison between business units, responsible for gathering and sharing information essential to achieving business objectives and project deliverables.
•    Validate and ensures accuracy of data inputted into our various client or program management systems, as well as ensures this data is in the production of status reports and other reports as needed by management. 
•    Coordinate and supports with important business activities and functions, which may include meetings, travel, communications, event logistics and procurement.
 

What you should have :

•    An undergraduate degree in a relevant field such as business, finance or commerce.
•    A minimum two (2) years of prior relevant experience administration 
•    The ability to multi-task, prioritize, meet deadlines, and take initiative.
•    Strong analytical and problem-solving skills including the application of sound judgment and the ability to escalate appropriately.                  
•    Excellent oral and written communication skills including the ability to persuade others.
•    Attention to detail; the ability to deliver quality service coupled with a great customer service.
•    Excellent skills in using Microsoft, Excel and Power Point as well as CRM systems.
•    Bilingualism (English & French)

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion 

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!