Senior Officer, Operations
Job Requisition ID: 12536
Position Status: Temporary Full Time
Position Type: Hybrid
Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)
Travel Requirement: Limited
Language Designation: Bilingual
Language Skill Levels (Read/Write/Speak): CBC
Security Requirement: Reliability Status
Salary: Our salaries generally range from $ 73555.31 to $ 91944.14 and are based on qualifications and experience.
About CMHC
The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.
At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.
Join us and be part of a team that's committed to making a real difference and be part of something meaningful.
Our commitment to diversity, equity, and inclusion
We're committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples. We also welcome applications from all individuals eligible to work in Canada.
We are also committed to advancing reconciliation with Indigenous Peoples and supporting the meaningful inclusion of First Nations, Inuit, and Métis voices and priorities. While this position is hybrid requiring some in-office presence, a work from home arrangement may be considered for First Nations candidates on reserve or Indigenous candidates that reside further than 125KM from a CMHC office.
Learn more about our commitment to diversity and inclusion
What’s in it for you
We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:
- Accrued vacation.
- Annual individual performance bonus.
- Support towards your personal and professional growth with training, mentorship and more.
- While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.
About the role
Join the Agreement Management team, in the Bilingual Senior Officer, Operations position. In this role, you will manage long-term housing agreements concluded between CMHC and our indigenous and non-indigenous clients, including co-operative organizations, non-profit organizations and First Nations. You will be responsible for supporting and providing excellent client service to help achieve corporate objectives.
This is a temporary position of a duration of 12 months.
What you'll do:
- Undertake a variety of analysis and monitoring activities to ensure compliance and viability of housing projects receiving CMHC funding.
- Analyze financial statements, budgets and conduct other activities to identify issues, potential problems and/or emerging trends in the housing portfolio.
- Work with our various business lines on the sustainability of the housing portfolio and the creation of new units.
- Provide support and recommend alternative solutions in line with our risk appetite to clients and stakeholders, including the communication of key decisions and the interpretation of policies.
- Responsible for operational activities related to payment of subsidies, administration of loans and default management.
- Maintain quality relationships with clients to understand their needs and objectives and explore opportunities to further housing outcomes.
- Prepare a variety of reports, memorandums and communications to support decision making and a positive client experience.
What you should have:
- A post-secondary education in business administration or commerce, with a specialization in accounting, finance or property management, and/or a minimum of five years of equivalent relevant experience.
- An understanding of audited financial statements and ability to assess their viability.
- The ability to interpret program guidelines and policies to maximize flexibility in their implementation.
- Strong analytical, problem solving and decision-making skills.
- An ability to persuade, influence and/or negotiate with others to gain acceptance of proposals or plans.
- Demonstrated organizational skills and the ability to manage multiple concurrent priorities and tight deadlines with an emphasis on producing quality results.
- Strong oral and written communication skills in both official languages.
It would be great if you also had:
- A Chartered Professional Accountant designation.
- A demonstrated experience working with different types of client such as : Indigenous clients and/or non-profit and co-operative organizations.
- The knowledge of Indigenous people culture, politics and history.
- The knowledge of non-profit housing sector politics and history.
- The knowledge of mortgage financing and social housing programs.
Posting closing date: Note, the competition will remain active until filled.
What happens after you apply
We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.
If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!
