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Manager, Survey Programs (Anywhere in Canada)

Job Requisition ID: 8904  

Language Designation: English Essential 

Language Skill Levels (Read/Write/Speak): ZZZ 

Position Status: Permanent Full Time 

Travel Requirement: Occasional 

Office Location: Vancouver (BC); Calgary (AB); Halifax (NS); Montreal (QC); Ottawa (ON); Toronto (ON)

Salary: Our salaries generally range from $ 94388.91 to $ 117986.14 and are based on qualifications and experience. 


At CMHC, we trust you to get the job done. We empower our employees to be fully autonomous and accountable in achieving their results. Employees focus on how they achieve results rather than when and where they choose to work.


Here are some of the reasons why we were chosen as one of Canada's top employers:


  • Enjoy 5 weeks of vacation;
  • An annual individual performance bonus;
  • Defined benefit pension plan;
  • Comprehensive group insurance to support your well-being from day one;
  • Access to a catalogue of courses for individual learning;
  • An inclusive workplace culture and environment with multiple Employee Resource Groups and much more!


Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.
Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.

Join the Data Team in the Policy sector where we lead our digital transformation to accelerate housing affordability. You will carry out management responsibilities for the delivery of Survey Operations for the West (BC, Alberta, Saskatchewan, Manitoba, Yukon, NWT), overseeing and developing a team of staff, and managing the administration of day-to-day operations, client relations and/or data collection and research.


  • Ensure effective and efficient delivery of regional survey operation and consistency in the application and interpretation of operational procedures.
  • Provide quality, reliable and timely outputs from CMHC Surveys within the assigned budget.
  • Develop strategies, identify improvements and collaborate on issue resolution with national teams, local partners and stakeholders.
  • Manage risk by monitoring the quality of results, market conditions and key performance indicators (KPIs), and deploy tactics and strategies to improve risk performance and response rates for all surveys.
  • Develop, implement and monitor data collection and processes to improve operations and promote continuous improvement.
  • Build and maintain relationships with key clients and stakeholders.

Minimum Qualifications:


  • Minimum of seven years of experience with delivery of Survey Operations, including three years of supervisory experience and demonstrated experience supervising staff remotely (an equivalent combination of education and experience would be considered).
  • Undergraduate degree in a related field.
  • Strong analytical and problem-solving skills.
  • Exceptional ability to adapt to an ever-changing environment with the ability to lead others in times of change.
  • Strong oral and written communication skills, including the ability to influence, persuade others and present information to a variety of audiences.
  • Well-developed research and data collection and intelligence-gathering skills.
  • Ability to establish and maintain effective working relationships.


Posting closing date: Note, the competition may remain active until filled.



On June 14, 2022, the Government of Canada announced that as of June 20, 2022, it will suspend vaccination requirements for federal government employees.  This decision followed a review of the current public health situation, including the evolution of the virus and vaccination rates in Canada. As a result, and consistent with the Government of Canada decision, CMHC has suspended its Vaccination Policy, effective June 20, 2022.  


As a result, at this time, CMHC does not require employees to be fully vaccinated as a condition of employment.  CMHC will continue to monitor the public health situation and may at any time make adjustments and adopt or reintroduce measures, including mandatory vaccination, attestation and verification requirements. Any such vaccination measures, as updated from time to time, shall form a term and condition of your employment at CMHC.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.
We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.
We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.