Share this Job

Bilingual Specialist, Business process (Anywhere in Canada)

Job Requisition ID: 8535  

Language Designation: Bilingual 

Language Skill Levels (Read/Write/Speak): CBC 

Starting Base Salary: 78657.14 

Position Status: Permanent Full Time 

Travel Requirement: Travel not required 

Office Location: Calgary (AB); Halifax (NS); Montreal (QC); Ottawa (ON); Toronto (ON); Vancouver (BC)


At CMHC, we trust you to get the job done. We empower our employees to be fully autonomous and accountable in achieving their results. Employees focus on how they achieve results rather than when and where they choose to work.


Here are some of the reasons why we were chosen as one of Canada's top employers:

  • Enjoy 5 weeks of vacation;
  • An annual individual performance bonus;
  • Defined benefit pension plan;
  • Comprehensive group insurance to support your well-being from day one;
  • Access to a catalogue of courses for individual learning;
  • An inclusive workplace culture and environment with multiple Employee Resource Groups and much more!



Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.
Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eradicate racism and advance equity within CMHC and the housing system.

Join the Client Operations Team where we make housing affordability solutions easy. Use your skills and passion evaluating options to support multi-unit prevention and default management operations.


  • Collaborating with internal partners and colleagues to ensure reference materials such as processes, training plans and templates are available and up to date.
  • Examine business processes and identify/introduce ways to optimize them.
  • Analyzing and supporting the use of business systems by promoting understanding through the development of procedural updates, communication and direct interaction with the team.
  • Collaborating with Information Technology and team members on system design and implementation.
  • Providing support for the maintenance of the team’s digital tools including our SharePoint site and internal reports.

Minimum Qualifications:

  • A commitment to demonstrating CMHC values.
  • Bachelor’s degree or College Diploma/Certificate with a concentration in Business, Finance, Business Analysis or a related discipline with a minimum of five (5) years in one or more of the following areas: Business Analysis, housing finance, affordable housing, underwriting of multi-unit estate and default management experience.  An equivalent combination of related education and experience may be considered.
  • Six Sigma certifications.
  • Strong oral and written communication skills and a demonstrated ability to collaborate and implement business processes.
  • Demonstrated experience working in a team environment with technical support resources, business users and external partners.
  • Strong knowledge of multi-unit real estate finance and affordability solutions. 
  • Demonstrated ability to research issues, analyze problems, synthesize information and make recommendations.
  • Excellent organizational and project management skills to manage ongoing priorities.
  • Ability to persuade, influence, and negotiate.
  • Ability to take initiative in completing multiple concurrent projects/ tasks.
  • Strong oral and written communication skills in both official languages.


Posting closing date: Note, the competition may remain active until filled. 






On June 14, 2022, the Government of Canada announced that as of June 20, 2022, it will suspend vaccination requirements for federal government employees.  This decision followed a review of the current public health situation, including the evolution of the virus and vaccination rates in Canada. As a result, and consistent with the Government of Canada decision, CMHC has suspended its Vaccination Policy, effective June 20, 2022.  


As a result, at this time, CMHC does not require employees to be fully vaccinated as a condition of employment.  CMHC will continue to monitor the public health situation and may at any time make adjustments and adopt or reintroduce measures, including mandatory vaccination, attestation and verification requirements. Any such vaccination measures, as updated from time to time, shall form a term and condition of your employment at CMHC.


CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our aspiration.
We are committed to employment equity and actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada.
We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.